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What do you do if feedback challenges your business management approach?

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When you receive feedback that challenges your management style, it can be a tough pill to swallow. Yet, it's crucial to remember that feedback is a valuable tool for growth. It's not about undermining your capabilities; it's about providing a fresh perspective that could help refine your approach. Embrace the opportunity to learn and adapt. After all, the best managers are those who listen, even when it's uncomfortable, and are willing to evolve their strategies for the betterment of their team and organization.

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1 Listen First

Active listening is the cornerstone of effectively handling feedback. When your management approach is questioned, resist the urge to become defensive. Instead, focus on understanding the perspective being presented. This means giving the person your full attention, acknowledging their points, and clarifying their concerns. By showing that you value their input, you not only gain insights into potential improvements but also foster a culture of open communication.

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Juan Lamas

LION+17.7K I help Entrepreneurs, CEO’s and Companies on seeking and achieving superior performance. I can help your business navigate difficult times and make strategic decisions to protect and maintain financial health
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Aquí hay algunas estrategias para manejar la retroalimentación desafiante: Abrace la Curiosidad: En lugar de rechazar automáticamente la retroalimentación, la curiosidad le permite comprender diferentes perspectivas y encontrar oportunidades de mejora. Evite la Defensividad: Cuando escuche críticas, evite ponerse a la defensiva. En lugar de justificar sus acciones, escuche atentamente. Busque Patrones: Si miembros del equipo ofrecen comentarios similares, preste atención. Aprenda de la Diversidad de Opiniones: La retroalimentación puede provenir de personas con diferentes antecedentes y experiencias. Evalúe su Estrategia: Reflexione sobre su enfoque actual. La retroalimentación puede ser una se?al para reevaluar y ajustar su estrategia.

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Kajal Rajput .

Talks About #Electrical & Controls- Automation #Global Business Management & Development #Product Engineering & Manufacturing #Industry Revolution # Project-Program Management #Motivational Leadership #Workforce 2030
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When receiving feedback challenging your business management approach, listen carefully, seek clarification, reflect on feedback, consider different perspectives, evaluate impact, seek input from others, develop an action plan, communicate changes, monitor progress, and embrace continuous improvement. By following these steps, you can effectively use feedback as an opportunity for growth and improvement.

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Gabe Ramos

Soccer Operations & Strategic Leadership
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Instead of defensively dismissing feedback, view it as an opportunity to explore new market spaces and innovate. Analyze the feedback to identify potential areas for value creation and differentiation, aligning with the strategy's focus on creating uncontested market space. Engage in constructive dialogue with stakeholders to understand their perspectives fully. Then, leverage this insight to refine your approach, ensuring it aligns with your strategic objectives while also addressing emerging market needs and opportunities. By embracing feedback and adapting your approach accordingly, you can effectively navigate turbulent waters and chart a course toward sustainable growth and success.

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Cássio Rufino

CFO, COO & IR | Comunica??o | Finan?as | RI | Marketing | Opera??es | Estratégia
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Se o feedback desafiar minha abordagem de gest?o de negócios, primeiro eu avalio cuidadosamente os pontos levantados no feedback para entender as preocupa??es e identificar áreas de melhoria. Em seguida, busco feedback adicional de diferentes fontes para obter uma vis?o mais abrangente da situa??o. Com base nessa análise, ajusto minha abordagem de gest?o conforme necessário, incorporando insights valiosos do feedback para melhorar a eficácia e o alinhamento com os objetivos organizacionais.

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Nathan Wildman

Thought Leader | Pioneering AI and Leadership Transformation | Implementing AI to Guide Businesses Through the Next Tidal Wave of Change | Accelerating Processes, Slashing Costs, Maximizing Profits
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Active listening is vital when your business management approach faces challenges. Embrace feedback without defensiveness, focusing instead on truly understanding the other person's viewpoint. This approach isn't just about hearing words; it's about engaging with the underlying concerns and acknowledging the validity of their points. By doing so, you not only unearth valuable insights for refining your strategies but also cultivate a workplace where open dialogue is cherished. Such a culture encourages continuous improvement and strengthens the trust between you and your team, laying the foundation for a more inclusive and dynamic management style.

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2 Reflect Objectively

Once you've heard the feedback, take a step back to assess it objectively. Remove any emotional response from the equation and consider the validity of the points raised. Are there areas where your management could indeed be more effective? Reflecting in this manner can be challenging, but it's essential for personal and professional growth. Use this reflection as a springboard for developing a more nuanced understanding of your management style.

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Juan Lamas

LION+17.7K I help Entrepreneurs, CEO’s and Companies on seeking and achieving superior performance. I can help your business navigate difficult times and make strategic decisions to protect and maintain financial health
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Estrategias a considerar: Reflexiona Objetivamente: Escucha con mente abierta: A veces, la retroalimentación puede ser incómoda o incluso contraproducente para nuestro ego. Sin embargo, es crucial escuchar sin defensas y considerar la perspectiva del remitente. Separa la emoción de los hechos: En lugar de reaccionar emocionalmente, analiza los datos y la evidencia detrás de la retroalimentación. ?Hay patrones o tendencias que debes tener en cuenta? Evalúa tus supuestos: A menudo, nuestra gestión empresarial se basa en supuestos y creencias arraigadas. La retroalimentación puede cuestionar estos supuestos. Reflexiona sobre si es necesario ajustar tu enfoque.

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3 Seek Clarity

If feedback is vague or confusing, seek further clarification. It's important to understand the specifics of what's being suggested so you can make informed decisions about any changes to your management approach. Ask questions to delve deeper into the feedback, and encourage a dialogue that helps you grasp the full picture. This step ensures that you're not making changes based on assumptions or misinterpretations.

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Juan Lamas

LION+17.7K I help Entrepreneurs, CEO’s and Companies on seeking and achieving superior performance. I can help your business navigate difficult times and make strategic decisions to protect and maintain financial health
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Es fundamental abordarla de manera constructiva. Aquí te presento algunas estrategias específicas para buscar claridad: Escucha sin prejuicios y considera la perspectiva del remitente. Pregunta para aclarar: Si algo no está claro, no dudes en hacer preguntas. Busca entender los detalles y el contexto detrás de la retroalimentación. Evalúa tus supuestos: Reflexiona sobre tus creencias y supuestos subyacentes. ?Es necesario ajustar tu enfoque a la luz de la nueva información? Solicita ejemplos específicos: Pide ejemplos concretos para comprender mejor la retroalimentación. Esto te ayudará a identificar áreas específicas de mejora. Expresa tus inquietudes: Si algo no está claro, comunica tus preocupaciones al remitente.

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Nathan Wildman

Thought Leader | Pioneering AI and Leadership Transformation | Implementing AI to Guide Businesses Through the Next Tidal Wave of Change | Accelerating Processes, Slashing Costs, Maximizing Profits
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Seeking clarity in feedback is crucial for precise and effective management adjustments. When faced with ambiguous comments, engage actively by asking probing questions. This process of inquiry not only clears up any confusion but also shows your genuine interest in understanding and valuing the perspectives of others. Encouraging this level of dialogue ensures decisions are based on a comprehensive understanding of the feedback, avoiding hasty conclusions drawn from assumptions. It’s a strategic approach that promotes informed decision-making and reinforces a culture of mutual respect and open communication within the organization.

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4 Analyze Impact

Consider how the feedback aligns with your business goals and values. Analyze the potential impact of implementing the suggested changes. Will they lead to improved team performance, higher employee satisfaction, or better business outcomes? Weighing the pros and cons of adjusting your management approach helps in making a decision that's in the best interest of your company's long-term success.

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Manohar Raghavan

35+ years of developing businesses in EMEA and APAC Region|Consultancy|Leadership coaching|Investor
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Analyzing the impact for both short-term and long-term are critical. This will help you to prioritize the actions to be taken. It is unlikely that you will be able to address all the challenges, especially in the dynamic world that we all are living in.

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5 Plan Changes

If you decide that the feedback warrants changes, create a plan for how to implement them. This should include specific steps, timelines, and how you will communicate the changes to your team. A systematic approach ensures that any adjustments to your management style are thoughtfully integrated and monitored for effectiveness. Remember, change doesn't happen overnight, so be patient and persistent.

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6 Communicate Effectively

Effective communication is key when implementing changes to your management approach. Clearly explain to your team why you're making these changes and how they will benefit everyone involved. Be open about the feedback you received and how it inspired you to evolve. This transparency builds trust and shows that you are committed to continuous improvement as a leader.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Manohar Raghavan

35+ years of developing businesses in EMEA and APAC Region|Consultancy|Leadership coaching|Investor
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We would also need to consider the cultural sensitivity, the need for inclusivity, and the external environment that you are in, when you are defining the priorities and changes to be implemented.

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Teecee Okore

? Helping small businesses design STREAMLINED sales processes for consistent growth & effortless scaling? Business Growth Consultant & Fractional C.M.O ??JOIN NOW: Sales Process Mapping WORKSHOP↘?
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One thing I learn every day from working on my business is that feedback challenges my business management approach and that’s okay! Listening carefully and reflecting on the points raised is my first step… I then objectively evaluate the feedback to determine its constructiveness and alignment with my business goals or that of my clients. I also consider seeking additional opinions from trusted advisors or team members to gauge common perceptions. If the feedback has merit, I experiment with changes on a small scale and monitor the results, adjusting as necessary. With my clients, I encourage open communication about the feedback and my response…

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Javier Tovar Márquez

Profesor INALDE Business School. Columnista. PennState Smeal School of Business. Consultoría en finanzas empresariales e implementación de la estrategia y Juntas Directivas.
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Alguien no hace mucho me dijo que los líderes en una organización tienen tres deberes principales: el primero, comunicar, el segundo, comunicar y el tercero, volver a comunicar. Yo adicionaría que en realidad tienen seis, sumado a comunicar, deben saber escuchar, deben tener la humilidad para poner en práctica lo escuchado y además saberse rodear. Desde la óptica del control hay un principio que casi nunca falla, si bien la estrategia se plantea en los equipos directivos, la información de cómo se ejecuta y conocer cuales son las brechas en el modelo de negocios están en los equipos tácticos. Así, una retroalimentación bien entendida y con protocolos claros es una herramienta fundamental en la gestión empresarial.

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What do you do if feedback challenges your business management approach?

1

2

3

4

5

6

7

1 Listen First

2 Reflect Objectively

3 Seek Clarity

4 Analyze Impact

5 Plan Changes

6 Communicate Effectively

7 Here’s what else to consider

Business Management

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What do you do if feedback challenges your business management approach?

1

2

3

4

5

6

7

1 Listen First

2 Reflect Objectively

3 Seek Clarity

4 Analyze Impact

5 Plan Changes

6 Communicate Effectively

7 Here’s what else to consider

Business Management

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