What do you do if you encounter a workplace hazard that requires problem-solving skills?

1 Identify the hazard

The first step is to identify the nature, source, and extent of the hazard. You can use your senses, observations, reports, or inspections to gather information about the hazard. For example, you may notice a spill, a fire, a faulty machine, a sharp object, or a violent behavior. You should also assess the potential impact of the hazard on yourself, your co-workers, the equipment, or the environment. For example, you may consider the severity, frequency, duration, or likelihood of the hazard.

2 Report the hazard

The second step is to report the hazard to the appropriate person or authority. You should follow the policies and procedures of your organization for reporting hazards. You may need to fill out a form, call a supervisor, or notify a safety committee. You should provide clear and accurate details about the hazard, such as its location, type, cause, and effect. You should also document the hazard with photos, videos, or notes if possible.

3 Control the hazard

The third step is to control the hazard as much as possible. You should follow the hierarchy of controls, which is a system that ranks the effectiveness of different methods of controlling hazards. The hierarchy of controls consists of five levels: elimination, substitution, engineering, administrative, and personal protective equipment (PPE). You should start with the most effective level and work your way down. For example, you may remove the hazard, replace it with a safer alternative, modify the design or layout of the work area, implement rules or training, or wear appropriate gear.

4 Evaluate the outcome

The fourth step is to evaluate the outcome of your actions. You should monitor and measure the results of your hazard control efforts. You should check if the hazard has been eliminated or reduced, if there are any side effects or new hazards, and if the workers and the environment are safe and satisfied. You should also collect feedback from your co-workers, supervisors, or safety experts. You should use data, evidence, and criteria to evaluate the outcome.

5 Learn from the experience

The fifth step is to learn from the experience and improve your problem-solving skills. You should reflect on what went well and what went wrong in your hazard management process. You should identify the root causes of the hazard and the factors that influenced your decisions and actions. You should also recognize the strengths and weaknesses of your problem-solving skills and seek opportunities to enhance them. You should share your lessons learned with others and apply them to future situations.

6 Update the records

The sixth step is to update the records and documents related to the hazard. You should follow the standards and regulations of your organization and industry for keeping records of hazards and their management. You should ensure that the records are accurate, complete, and consistent. You should also store and organize the records in a secure and accessible place. You should use the records as a reference and a resource for future problem-solving activities.