What do you do if a delegated task is not completed on time?

2 Communicate with the person

The next step is to communicate with the person who was responsible for the task. Don't assume the worst or jump to conclusions. Instead, approach them with empathy, respect, and curiosity. Explain the situation and the consequences of the delay, and listen to their perspective and challenges. Try to understand their point of view and avoid blaming or criticizing them.

3 Negotiate a solution

The third step is to negotiate a solution that works for both parties. Depending on the urgency and importance of the task, you may need to adjust the deadline, scope, quality, or resources. You may also need to provide more guidance, feedback, support, or training to the person. The goal is to find a way to complete the task as soon as possible, without compromising the standards or expectations.

4 Monitor the progress

The fourth step is to monitor the progress of the task until it is done. You may need to check in more frequently, set milestones, or use tools to track the status and performance. You may also need to communicate with other stakeholders, such as clients, managers, or team members, to keep them updated and manage their expectations. The goal is to ensure that the task is completed on time and meets the requirements.

5 Evaluate the results

The fifth step is to evaluate the results of the task and the delegation process. You may need to review the quality, timeliness, and efficiency of the work, and provide feedback, recognition, or improvement suggestions to the person. You may also need to reflect on your own delegation skills, and identify what worked well and what can be done better. The goal is to learn from the experience and improve your delegation outcomes.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?