What do you do if cross-functional teams in application development give you critical feedback?

1 Understand the context

Before you react to feedback, try to understand where it is coming from and what is the purpose behind it. Is the feedback based on data, user feedback, or best practices? Is it intended to help you improve your work, align with the project goals, or resolve a conflict? Is it coming from a stakeholder, a peer, or a leader? By asking these questions, you can clarify the context and expectations of the feedback, and avoid misunderstanding or taking it personally.

2 Appreciate the feedback

Even if the feedback is negative or unexpected, you should appreciate the fact that someone took the time and effort to share it with you. Feedback is a valuable opportunity to learn, grow, and improve your work. Instead of being defensive or dismissive, you should thank the person for their feedback, acknowledge their point of view, and express your interest in understanding more. This will show that you are open-minded, respectful, and willing to collaborate.

3 Ask for clarification

Sometimes, feedback can be vague, unclear, or incomplete. This can lead to confusion, frustration, or misalignment. To avoid this, you should ask for clarification whenever you need it. For example, you can ask for specific examples, suggestions, or evidence to support the feedback. You can also ask for the criteria, standards, or expectations that the feedback is based on. By asking for clarification, you can ensure that you and the person giving feedback are on the same page, and that you have all the information you need to act on the feedback.

4 Respond with action

After you have understood and appreciated the feedback, you should respond with action. This means that you should show how you will use the feedback to improve your work, address the issues, or meet the expectations. You can also share your own perspective, concerns, or challenges, and propose solutions or alternatives. By responding with action, you can demonstrate that you value the feedback, that you are committed to the project, and that you are a team player.

5 Follow up and update

Finally, you should follow up and update the person who gave you feedback on your progress and results. This will show that you have taken the feedback seriously, that you have implemented it, and that you have achieved positive outcomes. It will also help you build trust, rapport, and collaboration with your cross-functional team members. You can follow up and update through email, chat, or meetings, depending on the situation and preference.

6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?