What are the best ways to use the fishbone diagram for root cause analysis?
Root cause analysis is a process of identifying and solving the underlying problems that cause undesirable outcomes. One of the most popular and effective tools for root cause analysis is the fishbone diagram, also known as the Ishikawa diagram or the cause-and-effect diagram. In this article, you will learn what the fishbone diagram is, how to create one, and how to use it for making better decisions.