What are the best ways to report CRM retention metrics to stakeholders?
Customer relationship management (CRM) is a strategy to manage and improve interactions with existing and potential customers. One of the key goals of CRM is to retain customers and increase their loyalty and value. To measure and communicate the effectiveness of CRM, you need to report retention metrics to your stakeholders. But what are the best ways to do that? In this article, we will cover some tips and best practices for reporting CRM retention metrics to stakeholders.
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Manish ChandegaraGroup CIO Simpolo Group Award winning Technology Leader | Ex.HP,Adani & Birla Group| Digital Transformation | IT…
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Manu A."Ready to make your mark? | |Creating Compelling Brand Stories" Marketing Cloud & CRM Salesforce,Hubspot,Highlevel
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Yetunde Anuoluwapo OluwayinkaI Help Businesses in Delivering Exceptional Customer Experience || Customer Success & Project Manager||Aspiring Leader…