What are the best ways to realize benefits in agile programs?

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Agile programs are dynamic and adaptive, but they also need to deliver value and benefits to the stakeholders and customers. How can you ensure that your agile program is not only delivering outputs, but also outcomes and impacts? In this article, we will explore some of the best ways to realize benefits in agile programs, from defining benefits, to measuring them, to managing change and risks.

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1 Define benefits

The first step to realize benefits in agile programs is to define what benefits are and how they align with the program vision, goals, and objectives. Benefits are the positive changes that result from the program outputs, such as improved customer satisfaction, increased revenue, reduced costs, or enhanced capabilities. You should identify and prioritize the benefits that are most relevant and valuable to your stakeholders and customers, and map them to the program outcomes and outputs. You should also define the benefits criteria, indicators, and targets that will help you measure and track the benefits realization.

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Marc Silberkleit

CEO of HTP "The Ninjas" we are Data Experts! Azure MSP and IT consulting at its best.
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The realization of benefits in Agile is not driven by a thing, but a culture. For an entity to be committed to agile it must embrace the culture of agile. This is a big step and is driven from the top down. Sr. Management must back the decisions of the team to act on their own behalf. within Agile it is the team not the individual that succeeds or fails.

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2 Measure benefits

The second step to realize benefits in agile programs is to measure and monitor the benefits throughout the program lifecycle, using quantitative and qualitative data and feedback. You should establish a benefits realization plan that outlines how, when, and by whom the benefits will be measured and reported. You should also use agile tools and techniques, such as dashboards, burn-up charts, value streams, and retrospectives, to track and communicate the benefits progress and performance. You should also review and update the benefits plan and metrics regularly, to reflect any changes or new insights.

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3 Manage change

The third step to realize benefits in agile programs is to manage the change that the program outputs and outcomes will bring to the organization, the customers, and the users. You should anticipate and assess the impact of the change on the people, processes, systems, and culture, and plan how to address any resistance, gaps, or risks. You should also involve and engage the stakeholders and customers in the change process, using agile methods such as co-creation, feedback loops, demos, and pilots. You should also foster a culture of learning and adaptation, to enable continuous improvement and innovation.

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Marc Silberkleit

CEO of HTP "The Ninjas" we are Data Experts! Azure MSP and IT consulting at its best.
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Agile by its very nature embraces change. It is the adaptability to change by the team that makes agile work, this is why work tasks, backlog items, etc. are broken down to be performed within a single sprint. This allows for modification in a limited window, thus reducing risk. If the Program is well thought out and has a solid foundation this should give vision as to what is impacted by change before change happens. But by using agile change is easy to implement and test and if it needs to be adjusted again it can be as any item delivered in a sprint can be rolled in our out at any time.

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4 Manage risks

The fourth step to realize benefits in agile programs is to manage the risks that may affect the benefits realization. Risks are uncertainties that may have a positive or negative impact on the benefits, such as changes in the market, technology, regulations, or customer needs. You should identify and analyze the risks that may affect the benefits realization, and plan how to mitigate or exploit them. You should also use agile practices such as risk boards, risk burndown charts, and risk reviews, to manage and update the risks throughout the program. You should also embrace uncertainty and ambiguity, and use them as opportunities to learn and adjust.

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5 Align teams

The fifth step to realize benefits in agile programs is to align the teams that are working on the program outputs and outcomes, and ensure that they are focused on delivering value and benefits. You should establish a clear and shared vision, mission, and strategy for the program, and communicate them to the teams. You should also align the teams' objectives, priorities, and plans with the program benefits, and empower them to make decisions and collaborate. You should also use agile frameworks and methods, such as Scrum, Kanban, or SAFe, to coordinate and integrate the teams' work and deliverables.

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Marc Silberkleit

CEO of HTP "The Ninjas" we are Data Experts! Azure MSP and IT consulting at its best.
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Aligning the teams is a coordinated effort, but it still starts at the top from a cultural perspective. You have to involve the team in the process of alignment, this is not a "management" decision, but again a team one. From Product owner, Release Train Engineer, Scrum Master, etc. they all have a part in this. If you are not involving the team in your program increment planning or similar cadence in your framework, you are not identifying common code, dependencies, etc. before you begin. If you merely align teams based on skills sets or backlog items and priorities, then you have bypassed a major function of being agile. The team needs to be able to pivot, and move in a (yes) agile way and to do that they need clear vision.

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6 Celebrate benefits

The sixth and final step to realize benefits in agile programs is to celebrate and recognize the benefits that the program has delivered, and the achievements and contributions of the teams and stakeholders. You should communicate and showcase the benefits results and impacts, using stories, testimonials, and case studies. You should also acknowledge and reward the teams and stakeholders for their efforts and performance, using agile techniques such as recognition boards, kudos cards, and celebrations. You should also use the benefits realization as an opportunity to learn and improve, and to identify and plan for the next benefits and value opportunities.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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What are the best ways to realize benefits in agile programs?

1

2

3

4

5

6

7

1 Define benefits

2 Measure benefits

3 Manage change

4 Manage risks

5 Align teams

6 Celebrate benefits

7 Here’s what else to consider

Program Management

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What are the best ways to realize benefits in agile programs?

1

2

3

4

5

6

7

1 Define benefits

2 Measure benefits

3 Manage change

4 Manage risks

5 Align teams

6 Celebrate benefits

7 Here’s what else to consider

Program Management

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