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What are the best ways to promote integrity and accountability in your practice?

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Integrity and accountability are essential values for any practice, especially in times of uncertainty and change. They help you build trust with your clients, staff, and stakeholders, and ensure that you deliver high-quality services that meet ethical and professional standards. But how can you promote these values in your practice and foster a culture of honesty, responsibility, and excellence? Here are some practical tips to help you.

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1 Define your expectations

The first step to promoting integrity and accountability in your practice is to clearly define what they mean for you and your team. You can do this by creating a code of conduct, a mission statement, or a set of core values that outline your principles, goals, and expectations. You should also communicate these expectations to your clients and stakeholders, and explain how you will uphold them in your work. By defining your expectations, you create a shared vision and a common language for your practice.

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Fola Odion, JD, MBA, Ph.D.

Ph.D. in Law | MBA | General Counsel | 16+ Years in Business Law Practice | Helping high-skilled professionals self-petition for permanent employment eligibility in USA
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Walking the talk is a crucial way to promote integrity and accountability. When the manager leads by example, it’s easier for the reports to buy the same vision. As opposed to a situation, where the leadership actions contradict the demands they place on their employees.

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Soegeng Priyono
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Trust is earn. And so in my work the best way of promoting integrity and accountability is by delivering the agreed SOW excellently, timely, and within budget. Secondly, probably, are testimonies from clients.

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Kim Dues

HCC Coding, Coding Team Management, SME-RCM, Offshore Team Mgt.
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As a consultant, I've always stressed that a clinic submit claims after documentation is completed/signed --striving for 48/72 hours for completion. The cycles begin with a compliance review, medical coding, and then the claim is billed.

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Celine C. Okoroma-Vincent (FIMC, ACIS, CPLC, MITD)

Award winning Certified Trainer| Lawyer| Corporate Governance & Compliance| Sustainability| Helping YOUR COMPANY stay operational & compliant, train your teams for high-performance & embed sustainable business practices.
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Integrity and Accountability requires that you take action towards accomplishing the set goals and expectations. Taking action leaves a trail that clients hold you accountable by. Taking action involves showing up consistently to deliver on your defined goals in line with expectations. Integrity is earned in the trenches of consistency.

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Erdal Nuhbasa

Advocate at Erdal Nuhbasa Hukuk ve Dan??manl?k Bürosu
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Develop a comprehensive code of conduct or ethics policy that outlines the ethical principles and standards expected from all employees. Ensure that these standards are communicated and readily accessible to all members of your organization.

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2 Lead by example

The second step to promoting integrity and accountability in your practice is to lead by example. You should demonstrate the values that you expect from your team, and show them that you are committed to following the rules, meeting the deadlines, and delivering the results. You should also be transparent about your decisions, actions, and outcomes, and admit your mistakes and learn from them. By leading by example, you inspire your team to follow your footsteps and emulate your behavior.

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Erdal Nuhbasa

Advocate at Erdal Nuhbasa Hukuk ve Dan??manl?k Bürosu
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As a leader, it's essential to demonstrate the expected behaviors consistently. Your actions should align with the principles and values outlined in your code of conduct and mission statement. Your team will look to you as a role model for integrity and accountability.

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3 Provide feedback and recognition

The third step to promoting integrity and accountability in your practice is to provide feedback and recognition. You should regularly monitor and evaluate your team's performance, and give them constructive and honest feedback on their strengths and areas for improvement. You should also recognize and reward their achievements, and celebrate their successes and contributions. By providing feedback and recognition, you motivate your team to improve their skills, achieve their goals, and maintain their standards.

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Erdal Nuhbasa

Advocate at Erdal Nuhbasa Hukuk ve Dan??manl?k Bürosu
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Encourage a culture of continuous improvement. Periodically review and update your code of conduct, mission statement, and core values to ensure they remain relevant and aligned with your practice's evolving goals and values.

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4 Encourage participation and collaboration

The fourth step to promoting integrity and accountability in your practice is to encourage participation and collaboration. You should involve your team in the planning, decision-making, and problem-solving processes, and solicit their opinions, ideas, and suggestions. You should also foster a culture of collaboration, where your team members work together, support each other, and share their knowledge and resources. By encouraging participation and collaboration, you empower your team to take ownership of their work, and enhance their creativity and innovation.

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Erdal Nuhbasa

Advocate at Erdal Nuhbasa Hukuk ve Dan??manl?k Bürosu
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Your mission statement should encapsulate the purpose and values of your practice. It should convey your commitment to integrity and accountability. A well-crafted mission statement can serve as a guiding force for decision-making and actions within your organization.

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5 Address issues and challenges

The fifth step to promoting integrity and accountability in your practice is to address issues and challenges. You should be proactive in identifying and resolving any potential or actual problems that may affect your practice, such as conflicts, complaints, errors, or misconduct. You should also be fair and consistent in applying the rules, policies, and consequences for your team, and ensure that they understand and accept them. By addressing issues and challenges, you prevent them from escalating or repeating, and protect your reputation and credibility.

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Erdal Nuhbasa

Advocate at Erdal Nuhbasa Hukuk ve Dan??manl?k Bürosu
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Ensure that your code of conduct, mission statement, and core values are effectively communicated to all members of your team. Hold meetings or training sessions to discuss these documents and their significance. Encourage open dialogue and questions to clarify any uncertainties.

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6 Seek feedback and improvement

The sixth step to promoting integrity and accountability in your practice is to seek feedback and improvement. You should regularly ask for feedback from your clients, staff, and stakeholders, and listen to their views, concerns, and expectations. You should also reflect on your own performance, and identify your strengths and weaknesses, and areas for development. By seeking feedback and improvement, you show that you are open to learning, growing, and changing, and that you value continuous improvement and excellence.

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Erdal Nuhbasa

Advocate at Erdal Nuhbasa Hukuk ve Dan??manl?k Bürosu
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When working with clients, communicate your expectations regarding their behavior and adherence to ethical standards. Make it clear that you expect honesty, cooperation, and adherence to agreements from them as well.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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What are the best ways to promote integrity and accountability in your practice?

1

2

3

4

5

6

7

1 Define your expectations

2 Lead by example

3 Provide feedback and recognition

4 Encourage participation and collaboration

5 Address issues and challenges

6 Seek feedback and improvement

7 Here’s what else to consider

Practice Management

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What are the best ways to promote integrity and accountability in your practice?

1

2

3

4

5

6

7

1 Define your expectations

2 Lead by example

3 Provide feedback and recognition

4 Encourage participation and collaboration

5 Address issues and challenges

6 Seek feedback and improvement

7 Here’s what else to consider

Practice Management

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