What are the best ways to mitigate supplier quality risks?

1. Problem description and Identification of the risk is the biggest challenge 2. Setting Expectation clearly - Requirements vs Understandings of Suppliers capability and commitment and Actual is interesting 3. Thinking long term perspective and Preventive measure is very important rather than reactive 4. As per my experience when we identify the Risk - really the Risk is really a perception not the reality- we need to involve Experts for support rather than generalist which spells only the wishlist

When choosing a supplier, it's a good idea to bring samples and visit factories. Moreover, purchasing samples of the same product/item from the open market can help test the quality of the product from different sources. It's also important to choose suppliers who share your values, as this can help establish a better business relationship in the long-term.

Actions to ensure quality with suppliers: - Initial Assessment: Evaluate suppliers before engaging with them. - Periodic Audits: Regularly - Clear Specifications: Establish clear quality standards. - Detailed Contracts: Include quality clauses in contracts. - Continuous Monitoring: Maintain constant surveillance of product quality. - Technical Support: Provide training and technical support. - Regular Testing: Conduct quality tests regularly. - Proactive Risk Management: Identify and plan for potential risks. - Supplier Diversification: Avoid relying too heavily on a single supplier. - Open Communication: Foster open and collaborative communication. - Continuous Evaluation - Joint Improvement

In my experience I feel the following points need to be given importance in assessing the supplier 1. How far the supplier align with consumer’s quality expectations 2. Suppliers capability in meeting the product’s end requirement. 3. In my own story as a supplier of Gear Cutting Tools , more than understanding the design of Gear cutting tools , one need to know the basics of Gear Design and its functional aspects in final gear assembly. This is more helpful in deciding the ultimate consumer’s requirements . 4. The supplier & the consumer must work in a good partnership to get the best quality product.

It is always essential to assess and compare all suppliers yet essentially I've always found that having an in house, manual, historical backup plan allows you to be more flexible when choosing the right supplier. That being said no one will be perfect so it's important to choose one with variable solutions.

Mitigating supplier quality risks is crucial to ensure that the products or services you receive meet the desired standards. Here are some strategies to help in this process Thorough Supplier Evaluation,Quality Audits,Continuous Performance Monitoring,Well-Defined Contracts,Sample Testing,Customer Feedback.

Compartilhe de modo "formal" todos os requisitos técnicos do produto, com a apoio das áreas de desenvolvimento, bem como, taxas de falha, padr?es, embalagens e demais requisitos logísticos. Regras e premissas de fornecimento devem estar claras em contrato, bem como eventuais penaliza??es.

Considering OEM / Capital Projects >>> Baseline Inspection and Test Plan [ITP] / Quality Control Plan [QCP] and adjust both on a project by project basis!

Após estabelecidos os requisitos técnicos junto ao fornecedor, define-se em conjunto os métodos de controle, testes, frequência, registros e padr?es. Uma auditoria de processo é necessária, sobretudo no arranque de produ??o, para certificar que tudo esteja conforme planejado.

Considering OEM / Capital Projects >>> having two or three suppliers shortlisted and agreed on Baselined Inspection and Test Plan [ITP] / Quality Control Plan [QCP] as Ready-for-Business [R4B]!

I believe that quality issues are likely to occur, so it's important to have a well-defined plan for the warranty procedure and clear guidelines for product support before and after a failure, if necessary. In case of any issues reported for a particular product model, it's best to communicate with the supplier and suggest a proactive plan in case the issue arises.

Nas auditorias ou logo no arranque produtivo, ao perceber qualquer anomalia no produto ou no processo, deve-se imediatamente convocar equipe técnica multidisciplinar, coordenada pela qualidade industrial, para análise conjunta do problema, seus possíveis impactos e defini??o do conjunto de a??es a serem tomadas para resolu??o do problema ou mitiga??o dos riscos, até a defini??o do plano de a??o final, quando a condi??o permitir controles adicionais por um período determinado, até que solucione em definitivo a anomalia.

Estabelecer plano de contingência para riscos imprevisíveis e, para previsíveis, realizar auditorias de processo/produto e do SGQ, respondidas em reuni?es de resposta rápida para garantir a melhoria contínua, com registro em revis?es do DFMEA/PFMEA e Plano de controle da produ??o.

A rela??o de confian?a e parcerias de longo prazo favorecem a produ??o com qualidade, uma vez que os requisitos, padr?es, processos logísticos v?o sendo absorvidos ao longo do tempo, e em certa medida favorecendo até mesmo as negocia??es comerciais, por estarem cada vez mais familiarizados os fornecedores com o respectivo modelo de produ??o.

Deep dive Root-Cause Analysis [RCA], to find root-cause of escape AND root-cause of in-production inspection escape, i.e.: milling piece with flatness issue root-cause found as machine tool geometry misalignment (root-cause of escape), then, root-cause found on in-process measurement as uncalibrated dial (root-cause of in-production inspection escape)!

Reduce the risk associated with supplier quality by evaluating suppliers in pre-qualification questionnaire, establishing precise quality agreements, conducting regular audits, promoting open communication, diversifying your supplier base, implementing effective monitoring systems, ensuring transparency in the supply chain, developing contingency plans, encouraging continuous improvement, and ensuring compliance with regulations.

Considering OEM / Capital Projects >>> deploy risk contingency for quality disruptions on sourcing inspection (at supplier premises) and have this clear on Baselined Inspection and Test Plan [ITP] / Quality Control Plan [QCP] to avoid disputes during project procurement order execution!

O combinado n?o sai caro! Uma comunica??o assertiva desde o primeiro contato com o fornecedor esclarecendo todos os pontos pertinentes à qualidade de um produto acabado, matéria prima, componentes de montagem, dentre outros... Se faz necessário para evitar problemas futuros!