What are the best ways to make volunteers feel like they belong?

1 Welcome them warmly

The first impression you make on your volunteers can set the tone for their entire experience. Make sure you welcome them warmly and personally, and introduce them to your staff and other volunteers. Give them a tour of your facilities, explain your mission and goals, and show them how their role fits into the bigger picture. A friendly and informative welcome can make your volunteers feel valued and excited to join your team.

2 Provide training and support

Volunteers need to feel confident and competent in their tasks, so provide them with adequate training and support. Provide clear instructions, feedback, and resources, and assign them a mentor or a buddy who can guide them and answer their questions. Check in with them regularly to see how they are doing, and offer them opportunities to learn new skills or take on new challenges. By providing training and support, you can help your volunteers grow and thrive in their roles.

3 Recognize and appreciate them

Volunteers want to feel that their work is meaningful and appreciated, so recognize and appreciate them often and sincerely. Thank them for their time, effort, and impact, and celebrate their achievements and milestones. You can also show your appreciation by giving them certificates, awards, gifts, or perks, or by featuring them in your newsletter, website, or social media. By recognizing and appreciating your volunteers, you can make them feel proud and motivated to continue their work.

4 Involve them in decision-making

Volunteers want to have a voice and a say in your organization, so involve them in decision-making whenever possible. Ask them for their input, feedback, and ideas, and listen to their concerns and suggestions. Include them in meetings, surveys, or focus groups, and let them know how their opinions influence your actions and outcomes. By involving them in decision-making, you can make them feel respected and empowered as part of your organization.

5 Foster a sense of community

Volunteers want to feel that they belong to a community of like-minded people who share their passion and values, so foster a sense of community among your volunteers. Encourage them to interact and collaborate with each other, and create opportunities for socializing and networking. You can also organize events, activities, or outings that promote fun, bonding, and camaraderie among your volunteers. By fostering a sense of community, you can make them feel connected and supported by their peers.

6 Align with their values and goals

Volunteers want to feel that their work aligns with their personal values and goals, so make sure you understand what drives and inspires them. Find out what they care about, what they want to achieve, and what they hope to gain from volunteering. Then, match them with roles, projects, or causes that suit their interests, skills, and aspirations. By aligning with their values and goals, you can make them feel fulfilled and aligned with your organization.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?