What are the best ways to identify and prevent usability problems in the design process?
Usability problems are issues that prevent users from achieving their goals or cause frustration and confusion when using a product or service. They can affect the user experience, customer satisfaction, retention, and conversion rates. Therefore, identifying and preventing usability problems in the design process is crucial for creating successful and user-friendly products or services. In this article, you will learn some of the best ways to do that.