登录查看更多内容

What are the best ways to communicate with your mentee or coachee via email or text message?

由人工智能和领英社区提供技术支持

Communication is a key skill for any coach or mentor, especially in the digital age. Whether you are supporting your mentee or coachee remotely, or just want to stay in touch between sessions, email and text message can be effective tools to build rapport, provide feedback, and share resources. However, they also come with some challenges and pitfalls that you need to avoid. In this article, you will learn some best practices for communicating with your mentee or coachee via email or text message, and how to avoid common mistakes that can damage your relationship.

此文章中的业界达人

由社区从 6 条内容中精选。了解更多

Preetha Balakrishnan- PCC- ICF

Step Into The Spotlight Effortlessly- Ensuring Women's Visibility in 90 Days ?? | Women's Metamorphosis Coach | TEDx…
Dianne Flemington, PCC, ORSCC, CTPC, BBCC

Leadership Development & Team Performance Coach / Host of The Healthy Ageing Coach Podcast / advising on Relationship…

1 Choose the right channel

Before you send an email or a text message to your mentee or coachee, ask yourself: is this the best way to communicate this information? Some things are better discussed in person, over the phone, or via video call, such as sensitive feedback, complex topics, or emotional issues. Email and text message are better suited for simple, clear, and positive messages, such as confirming appointments, sharing resources, or celebrating achievements. If you are not sure, ask your mentee or coachee what they prefer, and respect their preferences.

添加您的观点

Dianne Flemington, PCC, ORSCC, CTPC, BBCC

Leadership Development & Team Performance Coach / Host of The Healthy Ageing Coach Podcast / advising on Relationship ? Leadership ? Longevity
举报内容
As with all relationships, alignment on what method to communicate is essential. Example; if we need quick updates let’s use text - if you need me to consider something before responding - send me a video or audio message so I can hear your voice or see you. When possible..let’s do in person, and as much as possible.

已翻译

赞

2 Be clear and concise

One of the main advantages of email and text message is that they are quick and easy to send and receive. However, this also means that they can be easily misunderstood, ignored, or forgotten. To avoid confusion and frustration, make sure that your messages are clear and concise. Use simple and direct language, avoid jargon and slang, and use proper grammar and punctuation. Make your purpose and expectations clear, and include a clear call to action if you need a response. Avoid sending long or multiple messages that can overwhelm or annoy your mentee or coachee.

添加您的观点

Susan Shenberger, Career Coach, MAOD-HR

Dedicated Career Coach | Expert in Leadership Development and High-Performing Teams | Certified Coach Specializing in Non-Linear Career Pathways & Innovative Growth Strategies | Proven Relationship Builder & Career Guide
举报内容
If you must communicate or summarize via email, remember that this is still part of the relationship building process. Express that you are there to help them be successful, so you are following up or providing agreed actions. Align the communication to the goal you have been discussing in your coaching sessions. Clarify the purpose of email and the action you expect from the coachee. Organize information using bullet points or lists for clarity. Concise short sentences with clear deliverable dates and actions prior to the next session. Share relevant resources, books or links to help them complete the actions. Check-in prior to the next live session.

已翻译

赞

3 Be respectful and professional

Even though email and text message are informal modes of communication, you still need to maintain a respectful and professional tone with your mentee or coachee. Remember that you are in a position of authority and influence, and that your messages can have a significant impact on your mentee or coachee's motivation, confidence, and performance. Avoid using sarcasm, humor, or criticism that can be misinterpreted or hurtful. Use positive and constructive language, and express appreciation and encouragement. Use appropriate salutations and sign-offs, and avoid using emojis, abbreviations, or slang that can be seen as unprofessional or inappropriate.

添加您的观点

4 Be responsive and timely

One of the main expectations of email and text message communication is that you will reply promptly and courteously. This shows that you are attentive, reliable, and respectful of your mentee or coachee's time and needs. However, this does not mean that you have to be available 24/7, or that you have to reply immediately to every message. You can set boundaries and expectations with your mentee or coachee about when and how often you will check and respond to your messages, and stick to them. If you are busy or need more time to reply, acknowledge the message and let your mentee or coachee know when you will get back to them.

添加您的观点

Emma Collyer

Leadership & Team Coach | Helping Managers and Directors, get to the next level in their careers and thrive in their roles.
举报内容
I always offer to be available to my clients via email or phone if they need to speak about something urgently. And I set the expectation of how soon they can expect a response. This removes any doubt and provides a professional level of service.

已翻译

赞

5 Be personal and human

Finally, email and text message communication can also be a great way to build rapport and trust with your mentee or coachee, and to show that you care about them as a person, not just as a learner or performer. You can use email and text message to check in on their well-being, to share something personal or relevant, or to ask for their feedback or opinion. You can also use email and text message to express empathy, sympathy, or support, especially if your mentee or coachee is going through a difficult or challenging situation. However, be careful not to overstep your boundaries, or to invade their privacy or personal space. Always respect their boundaries and preferences, and ask for their consent before you share anything personal or sensitive.

添加您的观点

Susan Shenberger, Career Coach, MAOD-HR

Dedicated Career Coach | Expert in Leadership Development and High-Performing Teams | Certified Coach Specializing in Non-Linear Career Pathways & Innovative Growth Strategies | Proven Relationship Builder & Career Guide
举报内容
Texts can be misunderstood. That can be a worry in a professional relationship. If done the right way you can contribute to the human connection. Informality creates the feeling of approachability. Remembering the coahee has a big presentation that day and sending an encouraging message can go a long way. A brief note contributes to sincerity and diffuses some of the professionalism of coaching sessions. Add emojis as appropriate if that fits in with your relationship. Otherwise, avoid them. A text can also be used as a quick check in as a reminder for the upcoming session or checking on receipt of a more formal email request. When they know they can reach you via text, you are showing you are accessible and ready to support their needs.

已翻译

赞

6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

添加您的观点

Preetha Balakrishnan- PCC- ICF

Step Into The Spotlight Effortlessly- Ensuring Women's Visibility in 90 Days ?? | Women's Metamorphosis Coach | TEDx Speaker | SuperSpeaker Top 250 | Amazon #1 Best Selling Author On "21 Days- Self-Reliance Challenge"
举报内容
Additional consideration for effective communication: Adapt to Their Communication Style: Pay attention to communication style and preferences. Some individuals may prefer detailed written communication, while others may prefer concise bullet points. Tailor your approach to align with their preferences, demonstrating your flexibility and consideration for their communication needs.

已翻译

赞
Alejandro Cuadrado

Analista de software
举报内容
Es importante contextualizar el mensaje en cualquier comunicación, ya sea digital o no. Debemos acompa?arlo con nuestras intenciones y explicar por qué es necesario para nosotros, además de expresar nuestras preocupaciones sobre las posibles consecuencias de que no se materialice la situación deseada.

已翻译

赞

Coaching & Mentoring

+ 关注

给文章评分

我们借助人工智能创建了此文章。您认为这篇文章怎么样？

很棒不太好

举报此文章

查看全部

What are the best ways to communicate with your mentee or coachee via email or text message?

1

2

3

4

5

6

1 Choose the right channel

2 Be clear and concise

3 Be respectful and professional

4 Be responsive and timely

5 Be personal and human

6 Here’s what else to consider

Coaching & Mentoring

给文章评分

感谢您的反馈

更多Coaching & Mentoring相关文章

更多相关阅读内容

What are the best ways to communicate with your mentee or coachee via email or text message?

1

2

3

4

5

6

1 Choose the right channel

2 Be clear and concise

3 Be respectful and professional

4 Be responsive and timely

5 Be personal and human

6 Here’s what else to consider

Coaching & Mentoring

给文章评分

感谢您的反馈

查看其他技能