登录查看更多内容

点击“继续加入或登录”，即表示您同意遵守领英的《用户协议》、《隐私政策》及《Cookie 政策》。

What are the best ways to clarify a speaker's message in business communications?

由人工智能和领英社区提供技术支持

Business communications often involve complex and nuanced messages that need to be understood clearly by different audiences. Whether you are giving a presentation, participating in a meeting, or writing an email, you want to make sure that your message is clear, concise, and consistent. However, sometimes you may encounter barriers or challenges that prevent you from conveying your message effectively, or from understanding what others are saying. How can you overcome these obstacles and clarify your message in business communications? Here are some best practices to help you.

此文章中的业界达人

由社区从 3 条内容中精选。了解更多

Nishank Soni

Senior Associate - Nangia Andersen LLP | Ex-Infosys | Marketing Communication | Corporate Communication| Crisis…

1 Know your purpose

Before you communicate, you should have a clear idea of what you want to achieve, what you want to say, and how you want to say it. Your purpose should guide your choice of communication channel, tone, style, and format. For example, if you want to inform your team about a new project, you may choose to send a brief email with the main details and a link to a document. If you want to persuade your client to accept your proposal, you may choose to schedule a video call and use a slide deck with visuals and data. Knowing your purpose will help you focus your message and avoid unnecessary or irrelevant information.

添加您的观点

Nishank Soni

Senior Associate - Nangia Andersen LLP | Ex-Infosys | Marketing Communication | Corporate Communication| Crisis Communication | Public Relation | Stakeholder Management | Brand Development | Press Release |Media Relation
举报内容
These are some of the major quality which is required for clarifying a message. Paraphrase Use nonverbal cues Active listening Ask clarifying questions Avoid interruptions Body language Display empathy Provide feedback Ask questions Be concise Defer judgment Pay attention to nonverbal cues Thank the speaker Empathize with the speaker Be a good listener Listen Look at the speaker directly Make eye contact Pace the conversation Recall previous information Respond appropriately Speaking clearly and concisely

已翻译

赞

2 Use simple and precise language

One of the most common sources of confusion in business communications is the use of vague, ambiguous, or jargon-filled language. To avoid misunderstandings, you should use simple and precise words that convey your meaning clearly and accurately. Avoid using acronyms, slang, or technical terms that your audience may not be familiar with, or explain them if you have to use them. Use concrete and specific examples, facts, or figures to support your points, and avoid generalizations or assumptions. Use short and simple sentences and paragraphs, and organize your message logically and coherently.

添加您的观点

Dr. Prasanth Nair

Ph.D. in Management ? Agile & Strategic HR Leader ? Global Talent Acquisition ? Performance & Retention Management ? HR Transformation ? Training & Development
举报内容
Business interactions require clarity and clear, precise language is one of the best ways to do it. Use simple language to avoid ambiguity and make complex material understandable to a varied audience. Avoiding technical words and breaking down complex ideas into bite-sized bits improves communication. Concrete examples and analogies can also help audiences grasp by providing context. Active listening helps clarify material by asking questions, summarising key takeaways and clarifying points. Simplifying and clarifying language improves communication and promotes company transparency and comprehension.

已翻译

赞

3 Check for feedback

Feedback is essential for clarifying your message and ensuring that your audience has understood you correctly. Feedback can be verbal or non-verbal, and it can come from different sources, such as questions, comments, gestures, facial expressions, or body language. You should always check for feedback during and after your communication, and respond to it appropriately. For example, if you notice that your audience is nodding or smiling, you can assume that they are following and agreeing with you. If you notice that they are frowning or looking confused, you can ask them if they have any questions or need any clarification. You can also ask for feedback yourself, by inviting questions, comments, or opinions, or by asking for confirmation or repetition of your key points.

添加您的观点

4 Listen actively

Clarifying your message is not only about what you say, but also about what you hear. Listening actively is a skill that involves paying attention, showing interest, and understanding what the speaker is saying in order to avoid miscommunication, build rapport, and learn from others. To do so, it’s important to minimize distractions and focus on the speaker. Show that you are listening by using eye contact, nodding, or making sounds of agreement or encouragement. Ask open-ended questions to elicit more information or clarification. You can also paraphrase or summarize what the speaker has said to check your understanding and show that you are following. Lastly, provide feedback or comments that relate to the speaker's message and show your appreciation or interest.

添加您的观点

Micheline Amidi

Semi Retired RBC
举报内容
In my experience listen actively is essential to any relationship between two people or more it shows understanding of the topic discussed helps to build trust and confidence

已翻译

赞

5 Review and revise

Finally, clarifying your message is an ongoing process that requires constant review and revision. You should always check your message before, during, and after you communicate, and make any necessary changes or adjustments. For example, before you send an email, you should proofread it for spelling, grammar, punctuation, and clarity. During a presentation, you should monitor your audience's reactions and adjust your pace, tone, or content accordingly. After a meeting, you should follow up with a summary of the main points, action items, and deadlines. Reviewing and revising your message will help you ensure that you have communicated effectively and achieved your purpose.

添加您的观点

6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

添加您的观点

Business Communications

+ 关注

给文章评分

我们借助人工智能创建了此文章。您认为这篇文章怎么样？

很棒不太好

举报此文章

查看全部

What are the best ways to clarify a speaker's message in business communications?

1

2

3

4

5

6

1 Know your purpose

2 Use simple and precise language

3 Check for feedback

4 Listen actively

5 Review and revise

6 Here’s what else to consider

Business Communications

给文章评分

感谢您的反馈

更多Business Communications相关文章

更多相关阅读内容

What are the best ways to clarify a speaker's message in business communications?

1

2

3

4

5

6

1 Know your purpose

2 Use simple and precise language

3 Check for feedback

4 Listen actively

5 Review and revise

6 Here’s what else to consider

Business Communications

给文章评分

感谢您的反馈

查看其他技能