What are the best ways to build trust and rapport with your team members?

1 Be respectful and supportive

One of the most important ways to build trust and rapport with your team members is to be respectful and supportive of their opinions, contributions, and needs. Listen actively to what they have to say, acknowledge their perspectives, and offer constructive feedback and encouragement. Avoid criticizing, blaming, or judging them, and instead focus on finding common ground and solutions. Show that you appreciate their efforts and recognize their achievements, and celebrate your team's successes together.

2 Communicate clearly and frequently

Another key way to build trust and rapport with your team members is to communicate clearly and frequently with them. Share your goals, expectations, and concerns with them, and ask them to do the same. Keep them updated on your progress, challenges, and changes, and invite them to share their feedback and suggestions. Use different channels of communication, such as emails, phone calls, meetings, or chats, depending on the situation and preference of your team members. Be honest, transparent, and respectful in your communication, and avoid misunderstandings and conflicts.

3 Be reliable and accountable

A third way to build trust and rapport with your team members is to be reliable and accountable for your actions and responsibilities. Follow through on your commitments, deliver your tasks on time and with quality, and keep your promises. If you encounter any problems or delays, inform your team members as soon as possible, and apologize and take corrective actions if necessary. Don't make excuses or blame others, and instead own up to your mistakes and learn from them. Show that you are dependable and trustworthy, and that you care about your team's performance and reputation.

4 Show interest and curiosity

A fourth way to build trust and rapport with your team members is to show interest and curiosity in them as individuals, not just as volunteers. Learn more about their backgrounds, interests, hobbies, and passions, and share yours with them. Ask them open-ended questions, and listen attentively to their answers. Find out what motivates them, what challenges them, and what inspires them. Show that you value them as people, not just as resources, and that you want to build a genuine relationship with them.

5 Have fun and be yourself

A fifth way to build trust and rapport with your team members is to have fun and be yourself with them. Don't be afraid to show your personality, humor, and emotions, and let them see the real you. Be friendly, approachable, and positive, and create a relaxed and enjoyable atmosphere for your team. Engage in some informal and social activities with your team members, such as games, jokes, or outings, and bond over your shared experiences and interests. Show that you are not only a professional volunteer, but also a fun and likable person.

6 Respect diversity and inclusion

A sixth way to build trust and rapport with your team members is to respect diversity and inclusion in your team. Recognize and appreciate the different backgrounds, cultures, values, and perspectives of your team members, and celebrate the richness and variety they bring to your team. Avoid making assumptions, stereotypes, or judgments about them, and instead learn from them and embrace their differences. Be open-minded, flexible, and adaptable, and seek to understand and respect their preferences and needs. Show that you are a culturally competent and inclusive volunteer, and that you welcome and support everyone in your team.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?