What are the best ways to balance sensitivity and accuracy in reporting?

1 Know your purpose

Before you start your reporting, ask yourself what is the main goal of your story and who is your intended audience. This will help you decide how much detail, context, and perspective you need to include, and how to frame your narrative. For example, if you are writing an investigative piece on a social problem, you may need to provide more evidence and analysis than if you are writing a human interest story on a personal experience. Similarly, if you are writing for a general audience, you may need to explain some terms or concepts that are familiar to a specialized audience.

2 Do your research

One of the best ways to ensure accuracy in your reporting is to do thorough and reliable research. This means verifying your facts, sources, and data, as well as checking for bias, errors, or gaps in your information. You can use multiple sources, such as official documents, academic studies, expert opinions, and eyewitness accounts, to cross-check and corroborate your findings. You can also consult with experts, peers, or editors who can offer feedback and guidance on your work.

3 Be respectful and empathetic

When reporting on sensitive topics, you need to be mindful of how your words and actions may affect the people involved in your story. You need to respect their consent, confidentiality, and autonomy, and avoid any harm or exploitation. You can do this by asking for permission before interviewing, recording, or photographing them, by explaining the purpose and scope of your story, by giving them the option to decline or withdraw, and by protecting their identity and privacy if needed. You also need to be empathetic and compassionate, by listening attentively, acknowledging their emotions, and using appropriate language and tone.