What are the best tools or methods for tracking and managing order status and delivery?

1 Order management software

One of the most common and effective tools for tracking and managing order status and delivery is order management software. This is a type of software that integrates with your sales channels, inventory, accounting, shipping, and customer service systems. It allows you to automate and streamline your order processing tasks, such as validating orders, assigning them to warehouses, updating inventory levels, generating invoices, printing labels, tracking shipments, and sending notifications. Order management software can also provide you with real-time visibility, analytics, and reports on your order processing performance and issues.

2 Barcode scanning

Another tool that can help you track and manage order status and delivery is barcode scanning. This is a method that uses optical devices, such as scanners, cameras, or smartphones, to read and decode barcodes on products, packages, or documents. Barcodes are symbols that contain information, such as product ID, quantity, location, or order number. By scanning barcodes, you can capture and verify data faster and more accurately than manual entry. You can also use barcode scanning to update your order management software, inventory system, or shipping carrier with the latest information on your order processing status and progress.

3 RFID tagging

A more advanced tool that can help you track and manage order status and delivery is RFID tagging. This is a method that uses radio frequency identification (RFID) technology to attach tags or labels to products, packages, or documents. RFID tags are small devices that store and transmit data using radio waves. Unlike barcodes, RFID tags do not require direct line of sight or physical contact to be read. They can also store more data and be updated remotely. You can use RFID tagging to track and monitor your order processing activities, such as picking, packing, shipping, and receiving. You can also use RFID tagging to improve your inventory accuracy, security, and traceability.

4 GPS tracking

A final tool that can help you track and manage order status and delivery is GPS tracking. This is a method that uses global positioning system (GPS) technology to locate and follow the movement of vehicles, drivers, or packages. GPS tracking devices are usually installed in vehicles or attached to packages. They use satellite signals to determine their position and transmit it to a central system or app. You can use GPS tracking to optimize your route planning, delivery scheduling, and fuel consumption. You can also use GPS tracking to provide your customers with real-time updates, alerts, and confirmation on their order delivery status and location.

5 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?