What are the best strategies for developing emotional intelligence as a patient advocate?
Emotional intelligence (EI) is the ability to understand and manage your own emotions and those of others. It is a crucial skill for patient advocates, who often deal with complex and sensitive situations that require empathy, compassion, and communication. Developing your EI can help you build rapport with patients, families, and health care providers, cope with stress and burnout, and improve your professional performance and satisfaction. Here are some of the best strategies for developing EI as a patient advocate.
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Tasha S.Inspiring Clinical Nurse Educator and MBA Candidate, Driving Performance & Development in Healthcare Learning at CVS…
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Kim Ramsey, BSN, RN, CMInpatient Case Manager Scripps Health
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SOLANYI ULLOAI partner with healthcare institutions with high attrition rates, burnout, and low engagement. I help them increase…