What are the best sources to train your staff for hospitality service standards?

3 Podcasts and videos

Podcasts and videos are a great way to learn from the voices and stories of hospitality professionals and experts. You can listen to podcasts and watch videos on topics such as hospitality skills, hospitality culture, hospitality innovation, and hospitality challenges. Podcasts and videos can offer practical advice, best practices, interviews, and insights from different perspectives and experiences. You can access podcasts and videos on platforms like Spotify, Apple Podcasts, YouTube, or Vimeo, or search for specific hospitality podcasts and videos online.

4 Webinars and workshops

Webinars and workshops are a more interactive and engaging way to train your staff for hospitality service standards. You can join webinars and workshops that are hosted by hospitality organizations, associations, or trainers. Webinars and workshops can cover topics such as hospitality standards, hospitality trends, hospitality strategies, and hospitality tools. Webinars and workshops can also provide opportunities for networking, feedback, and Q&A with the hosts and participants. You can find webinars and workshops on websites like Eventbrite, Meetup, or Zoom, or look for hospitality events and programs in your area.

5 Mentors and coaches

Mentors and coaches are a valuable source of support and guidance for training your staff for hospitality service standards. You can connect with mentors and coaches who have experience and expertise in the hospitality industry. Mentors and coaches can help your staff develop their hospitality skills, knowledge, and confidence. They can also provide feedback, encouragement, and accountability for your staff's progress and performance. You can find mentors and coaches on platforms like MentorCruise, CoachHub, or Clarity, or look for hospitality mentors and coaches in your network or community.

6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?