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What are the best resources for community mediation and conflict resolution?

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Community organizing is a powerful way to bring people together to address common issues and create positive change. However, it also involves challenges, such as managing diverse perspectives, interests, and expectations, and resolving conflicts that may arise among stakeholders, partners, or members. How can you foster a culture of dialogue, collaboration, and mutual respect in your community? Here are some of the best resources for community mediation and conflict resolution that can help you navigate complex situations and build trust and consensus.

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1 What is community mediation and conflict resolution?

Community mediation and conflict resolution are processes that aim to help people in conflict find mutually acceptable solutions, without resorting to violence, litigation, or coercion. They are based on the principles of participation, empowerment, and self-determination, and they rely on the skills of impartial and trained mediators or facilitators. Community mediation and conflict resolution can be used for a variety of issues, such as neighborhood disputes, environmental conflicts, intergroup tensions, organizational problems, or policy debates.

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Oleh Popeskul

Head of Growth at Ansa Research | Ex Ubisoft, 0(1) Labs (Mina Protocol), EPAM, Parallel Finance
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Immerse yourself in transformative mediation through Kenneth Cloke's "The Dance of Opposites." Tune into "The Conflict Resolution Channel" for real stories that unfold like chapters, offering symphonies of resolution. Visit Mediate.com, a digital agora where mediators share insights, or explore the scholarly oasis of "Conflict Resolution Quarterly." Sheena Iyengar's TED Talk, "The Art of Choosing," delves into the psychology behind decisions, a vital thread in conflict resolution. For a hands-on approach, try board games like "A Way with Words," turning conflict into a playful duet. Attend local conflict resolution workshops for a pulse on community mediation.

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Tatiane Braga

Gest?o de Energia e Novos Negócios
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A media??o comunitária promove uma maior responsabilidade e participa??o da comunidade na solu??o dos seus conflitos, abrindo novos caminhos para uma positiva transforma??o sócio-cultural.

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Gloria Sueli Campos

Diretora da GIAR Centro de gest?o e resolu??o de conflitos . Especialista em media??o e negocia??o assistida. Gest?o de resolu??o de conflitos. Cursos on line. Consultoria. Treinamentos. Palestras.
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Gerir conflitos n?o é tarefa fácil em qualquer situa??o, ainda mais em se tratando de comunidades, onde interesses e custos s?o pré-determinados e os recursos limitados. O primeiro passo é planejar é determinar o que, como e de que forma será realizado o processo comunicacional. Em segundo lugar, vem a distribui??o das informa??es, tornando-as acessíveis as partes interessadas. O último passo é gerenciar estas partes, detectar os conflitos e saber administrá-los esclarecendo as dúvidas e ruídos da comunica??o. Este é um processo cíclico, que pode sofrer altera??es ao longo de sua realiza??o. A comunica??o na gest?o de conflitos deve unir eficácia e eficiência, portanto deve ser realizada de maneira efetiva.

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Dr. Reginal D. Harris, Esq.

"Quickly PIVOT from people who you discover SUBTRACT and DIVIDE your life." (c)2024 Follow my social media: FB, IG, X (@AskDrReg) #AskDrReg #StayInspired #GodIsAmazing
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Bexar County Dispute Resolution Center (BCDRC) Cadena Reeves Justice Center | 300 Dolorosa St | Unit 1102 | San Antonio, TX 78205 | P: (210) 335-2128 | Hours: 8A-8P (Mon-Thur); 8A-12P/1P-5P (Fri) I've referred people to the BCDRC who are indigent or who cannot afford an attorney to resolve simple or complicated legal issues. I even use the services for some court-appointed or Attorney Ad Litem cases where I believe mediation is a good first option. The BCDRC it one of the best resources as a first step to resolving legal conflicts. The support staff and attorneys are extremely professional and helpful. They truly endeavor to help parties resolve their disputes. Highly recommend! @AskDrReg #AskDrReg @HelpingWarriorsSucceed #StayInspired

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Gloria Sueli Campos

Diretora da GIAR Centro de gest?o e resolu??o de conflitos . Especialista em media??o e negocia??o assistida. Gest?o de resolu??o de conflitos. Cursos on line. Consultoria. Treinamentos. Palestras.
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Os meios de resolu??o pacífica de conflitos possibilitam a administra??o responsável dos conflitos por indivíduos, organiza??es e comunidades. A media??o e outros métodos buscam facilitar o diálogo e a utiliza??o de ferramentas próprias para a solu??o das quest?es em conflito. Os indivíduos participantes do processo de resolu??o de conflitos têm a possibilidade de aprender as habilidades necessárias para a solu??o de diferen?as e levar esse modelo para os seus pares, familiares, amigos ou para a sua comunidade.

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2 Why are they important for community organizing?

Community mediation and conflict resolution are integral to community organizing, as they can help prevent or reduce escalation and polarization of conflicts. These processes can also promote dialogue and understanding among different parties, as well as foster a sense of belonging and inclusion. Additionally, they can encourage creative and collaborative problem-solving, resulting in win-win outcomes that meet the needs and interests of all involved. Ultimately, these processes can strengthen the capacity and resilience of your community, building a culture of peace and justice.

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Tatiane Braga

Gest?o de Energia e Novos Negócios
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A media??o comunitária é um meio de exercício da cidadania, podendo ser entendido também como uma ferramenta de pacifica??o social.

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3 How can you access them?

Accessing community mediation and conflict resolution resources can be done in various ways, depending on your context and needs. You can contact a local or national organization that offers these services, such as the National Association for Community Mediation (NAFCM) in the US or the Mediators Beyond Borders International (MBBI) globally. Alternatively, you can hire a professional mediator or facilitator who has experience and expertise in community issues. Additionally, you can train yourself or your team in community mediation and conflict resolution skills to apply them to your own conflicts or facilitate them for others. There are many online and offline courses, workshops, and certifications available to help develop these skills, such as the Community Mediation Skills Certificate Program by the Center for Conflict Resolution at La Sierra University or the Community-Based Conflict Resolution Certificate Program by the School of Peace and Conflict Studies at Kent State University.

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4 What are some best practices to follow?

When accessing community mediation and conflict resolution resources, there are some best practices to help you make the most of them. All parties involved in the conflict should seek consent and participation, and their autonomy and diversity should be respected. Clear and transparent ground rules and expectations should be established for the process, with confidentiality and safety for all participants. Communication should be effective and respectful, with active listening to others. Interests and needs should be focused on, rather than positions and demands, while exploring options that can satisfy them. Common ground and shared values should be sought, with differences and contributions acknowledged. Flexibility, open-mindedness, willingness to compromise and cooperate are essential qualities. The process and outcomes should be evaluated and monitored, with agreements celebrated and followed up on.

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5 What are some challenges and limitations to consider?

Community mediation and conflict resolution are not miracle solutions that can solve all conflicts and problems; they have their own challenges and limitations that need to be taken into account. Power imbalances, cultural and linguistic barriers, emotional and psychological factors, resistance and skepticism, and resource constraints can all affect the process and outcomes, and require additional measures to ensure fairness, understanding, support, outreach, education, creativity, and collaboration.

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6 Where can you find more information and inspiration?

If you want to learn more about community mediation and conflict resolution, and find inspiration and examples from other communities, you can explore the Community Toolbox, a free online resource that provides practical guidance and tools for community organizing, including a section on community mediation and conflict resolution. Additionally, the Peace and Collaborative Development Network (PCDN) is a global platform that connects and supports professionals, organizations, and students working on peacebuilding, social change, and development. It offers various resources, opportunities, and events related to community mediation and conflict resolution. Lastly, Everyday Democracy is a national organization that supports dialogue and action for a more inclusive and equitable democracy. It showcases various stories and models of community mediation and conflict resolution from different contexts and issues.

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Rev. Dr. Yvette Wilson-Barnes, J.D.

Empowering Homeownership Dreams with Passion and Expertise | Nationwide Mortgage Loan Officer (NMLS ID 2545959) | Associate Broker and REALTOR? at eXp Realty
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The best way to become proficient in community mediation is to begin with workshops at local mediation centers. Gain knowledge reading books such as "Getting To Yes: Negotiating Agreement Without Giving In" and "The Mediation Process: Practical Strategies For Resolving Conflict," and by taking online courses on platforms like Coursera and Udemy. Engage with professional organizations like the Association for Conflict Resolution for further training and resources. Stay informed with publications like "Conflict Resolution Quarterly," and network at relevant conferences and workshops. Consider exploring peer mediation programs. These combined resources will strengthen your conflict resolution skills tremendously.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Tatiane Braga

Gest?o de Energia e Novos Negócios
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A media??o Comunitária é analisada sob uma abordagem emancipatória, com vistas a restituir à sociedade e aos indivíduos a capacidade, o poder e a corresponsabilidade pela gest?o de seus conflitos, a partir do amplo diálogo e da reflex?o crítica sobre seus direitos e suas responsabilidades.

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What are the best resources for community mediation and conflict resolution?

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1 What is community mediation and conflict resolution?

2 Why are they important for community organizing?

3 How can you access them?

4 What are some best practices to follow?

5 What are some challenges and limitations to consider?

6 Where can you find more information and inspiration?

7 Here’s what else to consider

Community Organizing

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What are the best resources for community mediation and conflict resolution?

1

2

3

4

5

6

7

1 What is community mediation and conflict resolution?

2 Why are they important for community organizing?

3 How can you access them?

4 What are some best practices to follow?

5 What are some challenges and limitations to consider?

6 Where can you find more information and inspiration?

7 Here’s what else to consider

Community Organizing

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