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What are the best practices for scheduling staff during weather-related disruptions?

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Weather-related disruptions can pose significant challenges for airport management, especially when it comes to scheduling staff. Staffing levels, shift patterns, fatigue, and communication are some of the key factors that affect the safety and efficiency of airport operations during adverse weather conditions. In this article, you will learn some of the best practices for scheduling staff during weather-related disruptions, based on the recommendations of experts and industry standards.

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Sunil Zephaniah Kanaparthi

Senior Consultant, Airline & Airport Marketing at Andhra Pradesh Economic Development Board

1 Assess the situation

The first step in scheduling staff during weather-related disruptions is to assess the situation and the potential impact on the airport operations. You need to gather information from various sources, such as meteorological forecasts, air traffic control, airlines, ground handlers, and emergency services. You also need to consider the type, severity, duration, and frequency of the weather event, and how it may affect different areas of the airport, such as runways, terminals, parking, and access roads. Based on this information, you can estimate the level of demand and the resources required to maintain the safety and service standards of the airport.

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Sunil Zephaniah Kanaparthi

Senior Consultant, Airline & Airport Marketing at Andhra Pradesh Economic Development Board
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In case of poor weather and the Pilot decides it cannot land under the circumstances and if the Airport Tower does not permit to land the Pilot will re-route the direction with the concurrence of the Tower in-charge he will be advised to turn back to the origin Airport or to a nearest Airport. Based on the weather condition as per the instructions of the HEAD of weather department the Airport Manager will utilise the SOP. 1. The Pax will be served Break fast or ,Lunch,or tea/ coffee snaks. If any one would like to go back home they will allow them to travel on another day according to their requirement.

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2 Adjust the staffing levels

The next step is to adjust the staffing levels according to the demand and the availability of staff. You may need to increase or decrease the number of staff, depending on the volume and complexity of the operations. You may also need to reassign staff to different tasks or locations, depending on the priorities and the skills required. You should have a contingency plan that outlines the procedures and criteria for adjusting the staffing levels, such as minimum and maximum staff, overtime, call-in, and standby policies, and the roles and responsibilities of managers and supervisors.

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3 Manage the shift patterns

Another important aspect of scheduling staff during weather-related disruptions is to manage the shift patterns and the workload of staff. You need to ensure that staff have adequate breaks and rest periods, and that they do not exceed the limits of working hours and fatigue. You also need to balance the workload among staff, and avoid overloading or underutilizing them. You should have a fatigue management system that monitors and evaluates the fatigue levels of staff, and provides guidance and support for managing fatigue. You should also have a flexible and fair shift system that allows staff to swap or change shifts, if necessary.

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4 Communicate effectively

The final step in scheduling staff during weather-related disruptions is to communicate effectively with staff and other stakeholders. You need to inform staff about the situation, the expectations, and the changes in the schedule, as well as provide feedback and recognition for their performance. You also need to coordinate with other stakeholders, such as airlines, ground handlers, air traffic control, and emergency services, and share information and updates about the operations and the weather conditions. You should have a clear and reliable communication system that uses multiple channels and formats, such as phone, email, radio, and display boards.

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5 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Steve Davis

Oil and Gas Production Operator. CEO of Non-Profit Environmental Corporation.
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All of the above directions, cover almost all of the concerns from an objective viewpoint. One important consideration is that this job was created from an emergency situation so utmost effort must be made to prevent this stage of the work from becoming a continuation of a comedy of errors. It’s even more important that all of the hazards in this job be catalogued and rated with the level of risk. Cold weather has inherent dangers such as frostbite, injuries from slipping and falling on ice, the danger of the commute to the work location amidst the resulting traffic problems that have resulted. Backup personnel must be identified if travel results in the lose of staff. Reminders must be given to the teams to use all the best driving skills

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What are the best practices for scheduling staff during weather-related disruptions?

1

2

3

4

5

1 Assess the situation

2 Adjust the staffing levels

3 Manage the shift patterns

4 Communicate effectively

5 Here’s what else to consider

Airport Management

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What are the best practices for scheduling staff during weather-related disruptions?

1

2

3

4

5

1 Assess the situation

2 Adjust the staffing levels

3 Manage the shift patterns

4 Communicate effectively

5 Here’s what else to consider

Airport Management

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