What are the best practices for minimizing downtime and maximizing recovery time?
Downtime and recovery time are two critical metrics for measuring the performance and availability of your IT systems and services. Downtime refers to the duration of an unplanned outage or disruption that affects your normal operations. Recovery time refers to the duration of restoring your systems and services to their expected functionality and quality. Both downtime and recovery time can have significant impacts on your business continuity, customer satisfaction, revenue, and reputation. Therefore, it is essential to adopt some best practices for minimizing downtime and maximizing recovery time. In this article, we will discuss some of these practices and how they can help you improve your capacity management.