What are the best practices for conducting a post-relocation survey in FM?

3 How to design a post-relocation survey?

When designing a post-relocation survey, you should consider your specific relocation goals, scope, and context. Generally speaking, you should define the purpose and objectives of your survey, identify the target audience and sample size, choose the appropriate method and format (e.g., online, paper, phone), develop relevant questions that address your objectives and cover key aspects of the facility, combine closed-ended and open-ended questions to capture quantitative and qualitative data, and use a reliable scale to measure responses (e.g., Likert scale, rating scale). Additionally, you should test and pilot your survey before launching it to ensure validity and reliability.

4 How to implement a post-relocation survey?

It is important to implement a post-relocation survey as soon as your relocation is stabilized. This will ensure that the feedback and data are recent and reliable, and that the respondents are enthusiastic and willing. To ensure a successful post-relocation survey, you should communicate the purpose and benefits of the survey to employees, clients, and stakeholders. Additionally, provide clear and easy instructions for accessing and completing the survey. Respect for privacy and confidentiality should be maintained for all respondents and their data. Monitor the response rate and quality of your survey, as well as follow up with non-respondents or incomplete respondents to complete their surveys.

5 How to analyze and report a post-relocation survey?

An effective post-relocation survey requires analyzing and reporting its results to draw meaningful insights and recommendations from the feedback and data. To do this, you should use appropriate tools and techniques to analyze the quantitative and qualitative data, such as descriptive statistics or thematic analysis. Comparing and contrasting the data with pre-relocation data, benchmarks, and best practices can help you identify key findings and trends. Additionally, it’s important to highlight both positive and negative feedback, as well as provide actionable and realistic suggestions for improving the facility. Finally, present the results in a clear, concise, and engaging manner, such as graphs or infographics, then share your report with relevant audiences.