What are the best practices for communicating with stakeholders during a security incident response?
Application security incident response and recovery (ASIRR) is a critical process for any enterprise software company that deals with sensitive data, customer trust, and regulatory compliance. ASIRR involves identifying, containing, analyzing, resolving, and learning from security breaches that affect the software applications and systems. One of the key aspects of ASIRR is communicating effectively with the stakeholders, such as customers, employees, partners, regulators, and media, who may be impacted by the incident or need to take action. In this article, we will discuss some of the best practices for communicating with stakeholders during a security incident response.