What are the best practices for cleaning and sanitizing POS terminals?

1 Why clean and sanitize POS terminals?

Cleaning and sanitizing your POS terminals is not only a matter of hygiene, but also of functionality and security. Dirty or contaminated POS terminals can cause malfunctions, errors, or breakdowns that can disrupt your business operations and customer service. Moreover, dirty or contaminated POS terminals can pose a health risk for your staff and customers, especially during a pandemic or an outbreak of infectious diseases. Cleaning and sanitizing your POS terminals regularly can help you prevent these problems and maintain a high standard of quality and safety for your business.

4 How to sanitize POS terminals?

For proper sanitization of your POS terminals, you should first turn off and unplug the device to avoid any electrical shocks or short circuits. Then, use a disinfectant that is approved by the EPA and compatible with your POS terminal model. Check the label to ensure it is effective against desired germs or viruses such as COVID-19, influenza, or E. coli. Apply the disinfectant with a soft, lint-free cloth or microfiber cloth, avoiding spraying or pouring it directly onto the device. Follow the directions of the disinfectant to see how long it needs to be left on for proper sanitization. Finally, use a dry cloth or paper towel to wipe away any excess disinfectant before plugging in and turning on your POS terminals.

5 How often to clean and sanitize POS terminals?

The frequency of cleaning and sanitizing your POS terminals depends on several factors, such as the type of business you run, the volume of transactions you handle, the level of exposure to germs or viruses, and the recommendations of your local health authorities. However, as a general rule, you should clean and sanitize your POS terminals at least once a day, preferably at the end of each shift or before closing. You should also clean and sanitize your POS terminals whenever they become visibly dirty or contaminated, or after a customer or employee shows signs of illness or infection.

6 How to train your staff on cleaning and sanitizing POS terminals?

Cleaning and sanitizing your POS terminals is essential for your business and customers, so it's important to provide your staff with proper training and guidance. Explain why it's important, show them how to do it correctly and safely, provide the necessary tools, create a schedule and checklist, and assign responsibilities. Additionally, monitor and evaluate their performance, providing feedback and reinforcement as needed.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?