What are the best mobile device management software and tools for tracking usage and performance?

MDM is a software tool that helps in remote management of devices used within or outside of an organization. Typical use cases include App management i.e. remote installation, uninstallation, Kiosk Mode etc. Content Management i.e remotely publishing content on the devices, Single or multiple app kiosk, Location tracking or geofencing, Remote Control/ View of the devices for troubleshooting, Private App Store or Managed App store for App management, Containerization for employee devices, Data Security/ Loss Prevention and other security aspects like Hardware controls, blocking unwanted websites, etc.

MDM Solution is the secure way of Managing End user compute devices, it makes device fleet complaint and IT can minimise the deployment task at very large scale as MDM solutions offers deploying devices over the Air

Popular MDM tools for tracking usage & performance include MobileIron, offering comprehensive insights; AirWatch (VMware Workspace ONE) for robust capabilities; Microsoft Intune, part of Microsoft 365 suite; IBM MaaS360 with cloud-based features; Jamf Pro, ideal for Apple device management; SOTI MobiControl, supporting multiple platforms; Hexnode MDM, user-friendly & real-time monitoring; Cisco Meraki Systems Manager, providing cloud-based solutions. Choose based on device types, security needs & compliance. Before selecting an MDM solution, it's essential to consider your specific requirements, such as the types of devices you need to manage, security needs, & any industry-specific compliance requirements

Mobile Device Management (MDM) serves as a pivotal tool for IT administrators, offering a secure way to oversee the diverse array of mobile devices within their organization, including both company-owned and personal devices used for work. Utilizing MDM, IT teams gain the ability to manage and monitor various facets of these devices, from software and hardware configurations to security protocols. This system plays a key role in bolstering overall security, ensuring compliance with relevant standards, and enhancing workplace productivity.

MDM provides centralized control and visibility over all mobile devices, streamlining compliance with industry regulations aligning to your need. Advanced data analytics and reporting features offer valuable insights for strategic decision-making. The flexibility and scalability of MDM software make it suitable for businesses of all sizes, including support for BYOD policies, which enhances employee satisfaction. Additionally, MDM solutions reduce IT overheads by automating routine tasks and offering remote troubleshooting, thereby allowing IT staff to focus on other strategic initiatives.

You have to first finalize the need and have end goal in mind and depending on that you need to narrow it down, be it you need cloud vs on premise deployment, you are worried more on cost rather than security posture of solution provider, advanced integration with your existing eco system, analytics, bundled remote control, public reviews mentioning after sales support, going with annual or monthly billing.

Choosing an MDM can be a tedious task, however, in my opinion, the best way would be to list down your requirements first. Almost all MDMs give free trials which can be your go-to next step to find out the best-suited MDM to cater to your requirements. Also, mostly all MDMs offer the same things thanks to OS standardization, however, the selection can be based on the TAT for the Sales/ Pre-Sales and technical queries asked, the hand-holding or demos or support extended during trials, and lastly the price points.

SureMDM by 42Gears is another notable MDM solution worth considering alongside. It stands out for its user-friendly approach and seamless integration into various business environments, offering robust features such as app management, enhanced security, comprehensive compliance policy, MTD, analytics, remote control etc. What makes SureMDM particularly appealing is its ease of use and flexibility in managing a wide range of devices, making it an ideal choice for businesses seeking a balance between comprehensive functionality and a smooth user experience.

SureMDM by 42Gears is MDM solution that provides effective device management and security features. Known for its simplicity and versatility, SureMDM enables organizations to manage, monitor, and secure mobile devices seamlessly. It offers a range of features, including remote device control, application management, and real-time monitoring, making it a valuable choice for businesses looking for comprehensive MDM capabilities.

I work for Scalefusion, which is an Android Enterprise Recommended MDM solution for Android. However, Scaleufsion does offer support for Windows, Mac, iOS, and Linux devices as well as custom devices. I can be biased but do check out the G2Crowd, and Capterra reviews for a better selection/ comparison.

While most MDM software typically collect device performance data, SureMDM has the capability to collect application usage data and provide analytics on top of it. This allows one to understand which, when, and how long applications are being used by users. This is especially useful in dedicated device use environments where workers are permitted to use only work-related applications. Usage information allows for the businesses to streamline the workflow, or enhance app functionality to ultimately improve end user productivity.

MDM is the top choice for managing mobile devices because it's great at keeping track of how devices are used and their performance. Usage Tracking:MDM can tell you which apps are used, how long, and how often. Performance Monitoring: MDM can keep an eye on device health, like battery life and speed. It checks for issues early on, so things run smoothly. Detailed Insights:It gives detailed reports and trends about usage and performance. Custom Alerts:You can set up alerts for specific things.

B2M's Elemez software provides the real-time Mobility Intelligence? needed to proactively find and fix performance issues with mobile devices, apps and network connections, which also measuring the usage of devices, apps, network connections and more. With this deep intelligence, which goes far beyond that any MDM software can provide, customers have the ability to make sound technical and business decisions across their mobile estate.

Some other aspects include Google EMM listing for selecting the best possible MDM from all the MDMs out there. Also, do check out the G2 Crowd Grid Reports, Capterra ratings and other 3rd party listing for better comparisons and selection of MDM.