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What are the benefits and challenges of adopting a servant leadership style?

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Servant leadership is a style of leadership that focuses on empowering and serving the needs of others, rather than exerting authority or control. It is based on the idea that leaders should be servants first, and use their influence to help others grow and achieve their goals. Servant leadership can have many benefits for employee relations, but it also poses some challenges that need to be addressed. In this article, we will explore some of the advantages and disadvantages of adopting a servant leadership style in your organization.

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1 Benefits of servant leadership

One of the main benefits of servant leadership is that it can foster a positive and supportive work culture, where employees feel valued, respected, and motivated. Servant leaders listen to their employees, empathize with their concerns, and provide them with the resources and guidance they need to succeed. They also encourage collaboration, feedback, and innovation, and recognize the contributions of each team member. By creating a culture of trust and service, servant leaders can enhance employee satisfaction, engagement, and loyalty, which can lead to better performance and outcomes.

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Sonya Coleman

Regional HR Manager
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In my experience, practicing servant leadership encourages individuals to work together to achieve the teams' goals, and when managers lead by example it sets and demonstrates expectations. It also creates channels for open and honest feedback and collaboration to improve processes and outcomes, resulting in greater pride in the work being done and loyalty in the workplace.

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2 Challenges of servant leadership

However, servant leadership also comes with some challenges that need to be considered. One of the challenges is that it can be difficult to balance the needs of different stakeholders , such as customers, employees, managers, and shareholders. Servant leaders may face conflicting expectations or demands from these groups, and have to make tough decisions that may not please everyone. Another challenge is that servant leadership can be time-consuming and emotionally demanding, as it requires constant attention, communication, and care for others. Servant leaders may experience burnout, stress, or fatigue if they do not set boundaries or prioritize their own well-being.

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Traci Wainwright, SPHR, PHR, SHRM-CP
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In my experience, this leadership works best in an environment where this style is part of the company culture and embraced at all levels. A servant leader who is not offered the same courtesies and opportunities they give may become frustrated and will likely move on before reaching full potential.

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3 How to adopt servant leadership

If you want to adopt a servant leadership style in your organization, you need to be willing to change your mindset and behaviors. You need to shift from a self-centered to a service-oriented perspective, and from a directive to a facilitative approach. You also need to develop some key skills and qualities, such as humility, compassion, listening, empathy, foresight, and stewardship. You can start by assessing your current leadership style, identifying your strengths and weaknesses, and setting goals for improvement. You can also seek feedback from your employees, peers, and mentors, and learn from other servant leaders in your field or industry.

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Ron Fleming

Experienced sales professional with experience in Finance, Banking and Insurance
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One of the hallmarks of a great servant leader is an attitude that it is actually your team that will produce and execute success for your organization, and that your role is to support and assist your team in those efforts, both in their professional and personal lives so that their efforts within your organization are maximized. Your job is really to optimize the impact of your team, be creating the culture and environment in which great work can thrive and multiply.

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4 How to support servant leaders

If you work with or for a servant leader, you can support them by showing appreciation, respect, and trust. You can also help them by being proactive, responsible, and accountable for your work, and by sharing your ideas, opinions, and feedback. You can also offer them support, encouragement, and assistance when they face challenges or difficulties. By doing so, you can build a strong and mutually beneficial relationship with your servant leader, and contribute to the success of your organization.

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5 How to measure servant leadership

Measuring the effectiveness and impact of servant leadership can be challenging, as it can have different outcomes depending on the context and goals. Employee surveys are a great way to collect data on employee satisfaction, engagement, motivation, retention, and performance. Additionally, customer feedback forms, reviews, ratings, or testimonials can be used to gauge customer satisfaction and loyalty. Lastly, organizational metrics such as revenue, profit, growth, market share, or innovation can be used to evaluate your organizational performance and competitiveness.

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Robyn Andrews, MBA, SHRM-SCP

Senior HR Manager @ RPM Living | PHR?, SHRM-SCP
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In my experience the best way to measure anything that has to do with your people is to ask them. Leaders that are not afraid to be vulnerable and just ask direct reports “I am serving you as your leader in a way that you feel supports your growth?” This leader will find a true assessment of their servant leadership.

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6 Best practices for servant leadership

To make the most of your servant leadership style, you should be authentic, humble, empathetic, supportive, collaborative, and visionary. This means being honest, transparent, and consistent in your words and actions while aligning them with your values and vision. Acknowledge your limitations, mistakes, and areas for improvement while seeking feedback and learning opportunities. Understand the feelings, needs, and perspectives of others while showing compassion and care. Provide resources, guidance, and recognition to help employees grow and achieve their goals. Encourage teamwork, cooperation, and diversity while leveraging the strengths and talents of each team member. Lastly, have a clear and compelling vision for the future that will inspire others to share and pursue it.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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What are the benefits and challenges of adopting a servant leadership style?

1

2

3

4

5

6

7

1 Benefits of servant leadership

2 Challenges of servant leadership

3 How to adopt servant leadership

4 How to support servant leaders

5 How to measure servant leadership

6 Best practices for servant leadership

7 Here’s what else to consider

Employee Relations

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What are the benefits and challenges of adopting a servant leadership style?

1

2

3

4

5

6

7

1 Benefits of servant leadership

2 Challenges of servant leadership

3 How to adopt servant leadership

4 How to support servant leaders

5 How to measure servant leadership

6 Best practices for servant leadership

7 Here’s what else to consider

Employee Relations

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