Technical glitches are hindering your coaching session. How can you ensure smooth communication flow?

Preparation is key: check technique before! However, usually I start a virtual coaching session by asking how I can contact him/her in the case we face technical issues. And if this happens, I can continue by phone.

One key piece of advice is to stick with one platform. If you know that your setup works flawlessly on zoom and a client wants to use another platform. Don't switch it up and instead ask them to connect by phone.

Even if technical issues arise, I focus on actively listening and responding empathetically to participants, ensuring they feel valued and understood. I adapt the session's flow dynamically to accommodate any tech interruptions, ensuring the agenda remains on track. Prepare visual aids and handouts that participants can refer to offline if tech issues disrupt screen sharing, keeping them engaged. Develop a clear tech protocol for participants, including troubleshooting tips and contact details for immediate assistance. Encourage participants to share any tech issues they face and work together to find solutions. Keep a log of technical problems and their resolutions to identify recurring issues and improve future sessions.

Ensuring smooth communication despite technical glitches requires preparation and contingency plans. Pre-Session Prep: Are you waiting for issues to arise, OR testing connections and tools before sessions? Reliable Platforms: Are you using unstable software, OR trusted platforms known for reliability? Zoom or Microsoft Teams can provide consistency. Clear Guidelines: Are clients confused by tech issues, OR informed of troubleshooting steps? Share basic instructions ahead of time. Backup Plans: Do you cancel when things fail, OR have alternatives like phone calls ready? Tech Support: Is help on standby, OR are you left scrambling? "Preparedness ensures that even tech challenges can't disrupt progress."

Trabajar con plataformas confiables y tener una buena red de internet son claves. Además trabajar con SEGUIMIENTOS de los compromisos adquiridos en cada sesión por el coach y coachee son relevantes para una efectiva ejecución del programa de coaching

Siempre tener un respaldo para asegurarse que cada sesión sea de valor para el cliente. En el mundo del coaching empresarial es muy importante entender que un buen proceso de mentoría debe asegurar resultados que garanticen a la empresa que sea sostenible y rentable en el tiempo

I am supportey by a reliable IT Administrator whom I can contact day and night (more or less ;-)) Your reliability depends also on your working digital tools

I send clear 'onboarding' guides to new clients, which include written and video guides for how we will communicate. This usually addresses different people's preferred learning styles and helps them feel prepared before we meet.