Team members are at odds, affecting customer service quality. How can you resolve their dispute effectively?
When discord strikes your team, customer service quality can suffer. To mend fences and restore harmony:
- Identify common goals. Remind everyone of the shared objectives and customer service standards.
- Implement conflict resolution training. Equip your team with the tools to handle disagreements constructively.
How do you approach resolving conflicts within your team?
Team members are at odds, affecting customer service quality. How can you resolve their dispute effectively?
When discord strikes your team, customer service quality can suffer. To mend fences and restore harmony:
- Identify common goals. Remind everyone of the shared objectives and customer service standards.
- Implement conflict resolution training. Equip your team with the tools to handle disagreements constructively.
How do you approach resolving conflicts within your team?