Last updated on
2024年9月26日
Team members are divided on client boundaries. How do you navigate conflicting views effectively?
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When your team is split on how to handle client boundaries, unity is key. Consider these strategies to harmonize differing opinions:
- Engage in active listening. Hear out each team member's concerns and suggestions without judgment.
- Establish a shared goal. Align your team's focus on the client's needs and the company's values.
- Facilitate a compromise. Work towards a solution that respects both the clients' expectations and team members' comfort levels.
How do you reconcile different views on client boundaries in your team?
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Se debe de respetar la opinión del cliente así como sus expectativas y trabajar con disciplina todo el Equipo teniendo en cuenta sus fortalezas de cada miembro del equipo con la finalidad de cubrir las expectativas de los clientes
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Sometimes it is hard to agree on one course of action. Especially on something that cannot be measured scientific like professional boundaries. It is important in these moments for the manager/team leader to promote a safe space to collaborate opposing views. And to ensure that all views are respected, valued and included. It is not about who is right or wrong... it is about how we can resolve the issue at hand in a way that is suitable and follows the law and policies.
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