Last updated on
2024年9月17日
Team members are clashing, affecting customer service. How can you restore harmony and excellence?
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Team disharmony not only disrupts the work environment but also jeopardizes customer relations. To mend fences and elevate service:
- Address issues directly with open, honest dialogues to clear misunderstandings.
- Foster a culture of empathy by encouraging team members to view situations from their colleagues' perspectives.
- Implement conflict resolution training to equip staff with the skills to handle disputes constructively.
How have you successfully navigated team conflicts to enhance customer service?
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