Struggling to hold vendors accountable for telecom hardware quality and timeliness?

Managing vendor relationships for telecom hardware requires clear expectations and effective oversight. Here's how to ensure quality and timeliness:

- Establish detailed Service Level Agreements (SLAs) that include quality benchmarks and delivery timelines.

- Conduct regular performance reviews, discussing any issues promptly and setting improvement plans.

- Implement penalties or incentives tied to the SLAs to encourage adherence to standards.

How do you maintain high standards with your vendors? Engage in the conversation.