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Last updated on 2024年8月6日

Struggling to bridge the gap between production and quality control teams?

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In industrial engineering, the synergy between production and quality control teams is crucial for the success of any manufacturing operation. Often, a disconnect between these teams can lead to inefficiencies, increased waste, and product defects. Understanding the common challenges that create this gap is the first step toward bridging it. Both teams play pivotal roles: production focuses on efficiency and output, while quality control ensures that products meet certain standards. Aligning their goals can be challenging, but it's essential for achieving operational excellence.

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Diogo Jonas Pereira Guimar?es

Engenheiro de Produ??o / Opera??es / Administrador de Empresas / Gest?o de Pessoas / Produ??o de Fertilizantes e ácidos

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Jo?o Vitor Lins Maciel

Engenharia | Qualidade | Gest?o de Projetos | Melhoria Contínua | Lean | Opera??es Industriais | Linkedin Top Voice

1 Common Challenges

Understanding the common challenges is vital for bridging the gap between production and quality control teams. Communication breakdowns often occur due to the differing priorities of each team. While production may prioritize meeting deadlines and output quotas, quality control is concerned with precision and adherence to standards. This can lead to tension, as production feels pressured to deliver, while quality control may be seen as a bottleneck. Additionally, a lack of shared goals and metrics can exacerbate these issues, making it difficult for teams to work collaboratively towards a common objective.

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André Zardo Cruber

Engenheiro Mecanico/Especialista em Ensaios - Máquinas Elétricas Girantes/Analista de Qualidade KWM - Automatic Electric
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Quando a cultura da qualidade é implantada verdadeiramente, todos passam a entender as necessidades de se ter um produto com qualidade, seguindo os padr?es estabelecidos. Isso ajuda a explicar porque a qualidade n?o deve ser for?ada, mas sim compreendida e aceita, e para que funcione corretamente, as metas tanto de produ??o quanto dos níveis de qualidade devem ser de todos os setores, e n?o cada setor possuir metas diferentes. Isso é sinergia. Lembre-se sempre: "Se houverem metas diferentes, cada equipe puxará para um lado diferente, e isso fará com que se gaste mais energia sem ao menos sair do lugar."

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2 Communication Keys

Effective communication is the cornerstone of bridging the gap between production and quality control. Regular meetings and open channels of communication can help both teams understand each other's challenges and constraints. By fostering a culture of transparency , you can encourage team members to share insights and feedback without fear of reprisal. This collaborative approach can lead to innovative solutions that benefit both the production process and the quality of the final product. Remember, it's not just about talking more; it's about talking better.

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Diogo Jonas Pereira Guimar?es

Engenheiro de Produ??o / Opera??es / Administrador de Empresas / Gest?o de Pessoas / Produ??o de Fertilizantes e ácidos
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Um ponto importante em comunica??o eficaz é certificar se dá compreens?o da mensagem, pode ser feito através de pequenas perguntas para avaliar a recep??o da mensagem sem ruídos e desentendimentos. Importante praticar a escuta ativa.

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3 Process Integration

Integrating processes is a strategic move to align production and quality control. Cross-functional training can equip team members with a broader understanding of each other's roles, promoting empathy and collaboration. Additionally, implementing Quality Management Systems (QMS) that are accessible to both teams can provide a unified framework for managing quality across all stages of production. This integration ensures that quality control is not an afterthought but a continuous consideration integrated seamlessly into the production process.

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Jo?o Vitor Lins Maciel

Engenharia | Qualidade | Gest?o de Projetos | Melhoria Contínua | Lean | Opera??es Industriais | Linkedin Top Voice
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W. Edwards Deming: "A qualidade é o orgulho do artes?o." ou Joseph Juran: "A qualidade é o que mais importa no produto ou servi?o. Se o cliente n?o tem raz?o, a culpa é nossa."

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John Han

Principal Supplier Quality Engineer
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Cross train key leaders for production be quality so they will see the gap between the group. Standing to do both tasks will enable one to understand each others priorities as one. Also stand on the assembly line for a week if needed to work as a team to see each others position. Resolve the gap by wearing each others hat.

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Sarp ?a?an Kelleci

Intern @Amazon | Vice President of Marketing Club
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Cross-functional training significantly enhances team cohesion and performance. By understanding each other's responsibilities and challenges, team members can collaborate more effectively to address quality issues proactively. Implementing a robust QMS that includes real-time data sharing and analytics allows for continuous monitoring and immediate corrective actions when necessary. Regular joint meetings and workshops focused on quality improvement further strengthen the integration. This holistic approach not only improves product quality but also enhances operational efficiency and team morale.

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4 Shared Metrics

Establishing shared metrics is crucial for aligning the objectives of production and quality control teams. By jointly developing key performance indicators (KPIs) that reflect both productivity and quality, you encourage a mutual focus on these dual goals. This could include metrics like the rate of first-time quality or the throughput yield, which consider both the efficiency of production and the quality of output. When both teams are accountable for these shared metrics, it fosters a sense of shared responsibility and teamwork.

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5 Continuous Improvement

Embracing continuous improvement methodologies like Lean or Six Sigma can help bridge the gap between production and quality control. These approaches emphasize waste reduction, process optimization, and defect prevention, which are common goals for both teams. By involving both teams in continuous improvement initiatives, you can encourage collaboration and innovation. This not only leads to better products but also to a more cohesive and dynamic work environment where everyone is committed to excellence.

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6 Technology Leverage

Leveraging technology can play a significant role in bridging the gap between production and quality control. Advanced data analytics and real-time monitoring systems can provide both teams with insights into the production process and potential quality issues. By sharing this data, teams can proactively address problems before they escalate. Furthermore, automation tools can assist in enforcing quality standards while maintaining production efficiency, ensuring that both teams' objectives are met without compromise.

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Industrial Engineering

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Struggling to bridge the gap between production and quality control teams?

1

2

3

4

5

6

1 Common Challenges

2 Communication Keys

3 Process Integration

4 Shared Metrics

5 Continuous Improvement

6 Technology Leverage

Industrial Engineering

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Struggling to bridge the gap between production and quality control teams?

1

2

3

4

5

6

1 Common Challenges

2 Communication Keys

3 Process Integration

4 Shared Metrics

5 Continuous Improvement

6 Technology Leverage

Industrial Engineering

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