Struggling to bridge the gap between engineering and operations teams?

The key here can be, to have a common interest in mind, for eg: customer experience, more specifically your app/product performance. Trying to have conversations around a common interest and finding out how each team contributes towards fulfilling that interest can be a very easy and fast way to understand and respect each other's roles and contributions.

There is a vast difference between both engineering and operations teams. We take an example of car manufacturing, the vehicle has been designed with all key features, technological evolution, physical, mechanical and abstracting market standards. Once it's been released into market, the maintenance is the key to enjoy the outcomes and balance the durability with reliability. Product engineering strengthen with in depth exploration of technological evolutions and R&D of concepts to bring into a platform. The core requirement of Operations to ensure the developed product to be available with no down time and should be capable of bringing the automation to handle failures with robustness, Real-time notifications & smooth functionality base.

Implement DevOps practices, utilize systems thinking, establish CI/CD pipelines, create unified documentation, develop cross-functional teams, improve communication, standardize processes, integrate monitoring tools, encourage cross-training, and secure leadership backing.

Bridging the gap between engineering and operations teams can be effectively achieved by adopting DevOps practices, fostering a culture of continuous collaboration, and implementing automation to streamline workflows. Regular cross-functional meetings and shared goals are essential to enhance understanding and cooperation. Utilizing tools like CI/CD pipelines and Infrastructure as Code (IaC) also helps align both teams towards common operational efficiencies and success.

To bridge the gap between engineering and operations teams, promote open communication, align goals, and adopt DevOps practices like CI/CD and Infrastructure as Code. Foster mutual understanding through shared documentation, joint training, and job shadowing. Use monitoring and incident management tools for transparency and quick issue resolution. Ensure leadership support and continuous improvement to enhance collaboration, resulting in efficient workflows and a cohesive culture.

Bridging gap between developers and operational guys is a common issue in most of the organisations. Some things which can help here to overcome this is: - Project discussion regularly with developers and operational guys. - Common ticket management like Jira board. - Documentation of roles - Training for both Developers and Operation Guys .

Bridging the gap between engineering and operations teams is indeed a common challenge! One approach that has worked well for me is fostering a culture of collaboration and open communication. - Regular cross-functional meetings. - Joint problem-solving sessions. - Use integrated project management tools can help both teams stay aligned. Additionally, emphasizing the shared goals and how each team's work contributes to the overall success of the organization can create a more cohesive environment.

Good communication is vital for bringing engineers and operations teams together. They need clear ways to share updates, concerns, and feedback. Regular meetings, clear documents, and open communication help prevent misunderstandings and keep everyone on the same page. This teamwork leads to better problem-solving and smoother work.

Establish clear communication channels for both teams to share updates, concerns, and feedback.Schedule regular meetings to ensure ongoing dialogue and alignment.Maintain detailed documentation to prevent misunderstandings and keep everyone informed.Encourage open lines of communication to foster transparency and trust.Promote a collaborative approach to enhance problem-solving and create a more cohesive workflow.

I think for a systems engineer must be a good listener, so to get the feel of how each team lead is implementing his work, and be able to come from a critical angle that encompasses the moment of the firm. For example, to be able to understand if the moment calls for scalability, or contingency, or be able to judge how a given critical PR affects performance, security and cost effectiveness. A systems engineer should be able to offer that unique optic of the whole scenario, and help shape, or make the first step in the right direction. Listening skills and clear communication become essential for that.

In order to get the best from the skills of Developers and Operation Guys, adopting Devops like approach is always useful. Adopting Devops can help in a lots of ways like : - Better coordination - Reduced Time to market - Better Automation - Security Standards Etc. Thus such methodology always helps in the entire SDLC.

To help engineering and operations teams work better together, they should integrate their processes. This means using methods like DevOps, which ensures software is developed and delivered smoothly. When both teams follow the same procedures and standards, they can collaborate more easily and avoid problems caused by different ways of working.

I believe DevOps is a core skill/role on any development team. Good DevOps practices can make or break a company. It encompasses automation, security and FinOps practices that should be transparent, recurrent and easily adopted by the whole team. And that must reflect in better DevEx, which makes the DevOps a force multiplier in any team. Abstraction tools such as Epinio, Knative, Rancher, can help to ease the cognitive workload of the development team, aligned with security, code quality gates, and cloud infrastructure integrations, allows the development and testing team focus on the fine edges of their craft, resulting in a pleasing, stable and secure foothold.

Adopt methodologies like DevOps to emphasize continuous integration and delivery of software.Create shared procedures and standards to streamline workflows.Implement tools and platforms that facilitate seamless transitions from development to production.Encourage joint training sessions to ensure both teams are familiar with integrated processes.Monitor and refine integrated processes regularly to address any issues and improve efficiency.

Absolutely, integrating processes through methodologies like DevOps can significantly enhance collaboration between engineering and operations teams. By focusing on continuous integration and delivery, we can ensure smoother transitions from development to production as well as establishing shared procedures and standards not only streamlines workflows but also fosters a unified approach to problem-solving, ultimately reducing friction and improving efficiency.

Creating a way to give feedback regularly is crucial for bringing engineering and operations teams closer. Operations teams offer insights into how products perform and what users think, helping engineers refine designs. Engineers, in turn, keep operations updated on changes that could impact performance. This back-and-forth feedback loop improves products and systems, making them more effective and reliable.

It helps to improved efficiency, when engineering teams receive timely feedback from operations, they can address issues faster and more effectively. This reduces downtime, optimizes processes, and ensures smoother deployments.

Establecer un sistema de retroalimentación continua es clave para cerrar la brecha entre ingeniería y operaciones. Los equipos de operaciones proporcionan información valiosa sobre el rendimiento real y experiencias de usuarios, que los ingenieros utilizan para mejorar sus dise?os. A su vez, los ingenieros informan a operaciones sobre actualizaciones o cambios que afectan el rendimiento. Este bucle de retroalimentación bidireccional conduce a productos o sistemas más eficaces y fiables, fomentando la colaboración y el aprendizaje continuo entre ambos equipos.

It helps to Shared goals ensure both engineering and operations teams understand how their work contributes to the overall success. This alignment helps in prioritizing tasks and resources effectively. And Clear, the shared goals help in minimizing conflicts that arise from misaligned priorities, leading to more cohesive and efficient team dynamics.

Compartir metas claras, ambos equipos pueden priorizar tareas y recursos de manera efectiva, lo que conduce a una mayor eficiencia y productividad. Además, los objetivos compartidos fomentan la unidad y el propósito, aumentando la motivación y reduciendo los conflictos causados por prioridades desalineadas. Esto promueve un ambiente de colaboración y trabajo en equipo, esencial para el éxito del proyecto.

From my experience, we had a shared documentation space where we documented common issue solutions and frequently used commands. This resource was incredibly helpful for both teams, as it provided a go-to reference that reduced repetitive queries and facilitated quicker problem-solving. It also served as a living document that evolved with our needs, ensuring everyone was on the same page.