Stakeholders are pushing for unrealistic QA outcomes. How can you ensure they understand the limitations?
In the realm of Quality Assurance (QA), unrealistic expectations from stakeholders can create friction and hinder the success of a project. As a QA professional, you're often faced with the challenge of ensuring that stakeholders understand the limitations inherent in the QA process. This involves a delicate balance of setting realistic goals, educating stakeholders on the complexities of QA, and managing expectations effectively. The key is to communicate transparently, leverage data, and establish a collaborative relationship with stakeholders to align on achievable outcomes.
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Educate stakeholders with analogies:Use relatable comparisons to clarify the QA process. For example, likening software development to building a house helps stakeholders grasp why thorough inspections are essential and time-consuming.### *Leverage data for clarity:Present metrics that showcase the effort and time needed for comprehensive testing. Sharing figures on test cases executed and defects fixed helps stakeholders understand the complexity and manage their expectations.