Severe weather is causing chaos at the airport. How can you ensure delays are communicated effectively?
When severe weather wreaks havoc at the airport, conveying delays clearly is crucial. Here's how to keep passengers informed:
- Utilize real-time updates via airport displays and apps to keep travelers apprised of changes.
- Employ social media and email alerts to reach out to passengers directly with delay information.
- Train staff to deliver consistent messages and manage passenger expectations with empathy and clarity.
How do you handle communicating delays effectively? Share your strategies.
Severe weather is causing chaos at the airport. How can you ensure delays are communicated effectively?
When severe weather wreaks havoc at the airport, conveying delays clearly is crucial. Here's how to keep passengers informed:
- Utilize real-time updates via airport displays and apps to keep travelers apprised of changes.
- Employ social media and email alerts to reach out to passengers directly with delay information.
- Train staff to deliver consistent messages and manage passenger expectations with empathy and clarity.
How do you handle communicating delays effectively? Share your strategies.