Handling discord between a senior manager and a junior staff member requires strategic intervention to maintain a harmonious work environment. Begin by facilitating a meeting where both parties can express their perspectives. Here are some effective strategies to manage this conflict:

• Encourage open dialogue: Create a safe space for both individuals to voice their concerns without interruption.

• Identify common goals: Focus on shared objectives to align their efforts and foster collaboration.

• Implement a mediation process: Use a neutral third party to help navigate the conflict and find a mutually acceptable solution.

What strategies have you found effective in managing workplace conflicts?