Last updated on
2024年9月16日
Resolving technical issues is taking longer than expected. How can you keep client expectations in check?
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In the face of prolonged technical difficulties, maintaining client trust is paramount. Here's how to keep their expectations in check:
- Communicate proactively, giving regular updates and setting realistic timelines.
- Offer compensations or alternatives if delays affect their business.
- Be transparent about the issue's complexity and the steps being taken to resolve it.
Curious to hear how others maintain client satisfaction during unexpected delays?
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