In a packed functional training class, how do you ensure each client gets personalized attention?

Even in a full class, delivering individual attention to your clients is essential for their success and satisfaction. Start with **pre-class preparation** by learning participants’ names and fitness goals. This knowledge allows you to personalize cues and encouragement throughout the workout, making clients feel valued. **Circulate constantly** during the session. Move around the room to correct form and offer real-time feedback. For example, if you notice a client struggling with a squat, offer hands-on guidance to ensure proper technique and safety. Additionally, **leverage technology** by using fitness apps or wearable tech to track clients’ progress.

Regardless of how busy a class is you should be able to ensure clients get the support they need. Knowing clients names makes it much easier to communicate with people around the room without causing any confusion, and if a lot of people are making the same mistake a mini masterclass or taking the time to explain where they are going wrong will help ensure everyone stays safe. Remember to praise good form as well as picking up bad form so people know exactly what they are doing well and where they need to focus their attention as they get tired.

As a CrossFit Level 2 coach with 15 years of experience, I ensure personalized attention in a packed class by strategically moving around and giving short, specific cues. During the warm-up, I observe movement patterns and anticipate scaling needs. I break the class into smaller groups when possible, allowing me to focus on individuals. Experienced athletes may assist beginners, freeing me to coach those who need extra help. Quick interventions keep everyone safe and progressing, and I provide end-of-class feedback to ensure each client leaves feeling supported and valued.