App performance issues can be nerve-wracking for non-tech stakeholders, but you can ease their concerns with clear communication and proactive measures.

When non-tech stakeholders express concern about app performance, it's crucial to address their worries with transparency and actionable steps. Here’s how you can effectively communicate and alleviate their concerns:

• Simplify technical jargon: Use layman’s terms to explain the issues and solutions, making the information accessible.

• Provide regular updates: Share progress reports and timelines to keep stakeholders informed about ongoing improvements.

• Offer assurance with data: Use performance metrics and benchmarks to demonstrate how issues are being resolved.

How do you communicate app performance updates to non-tech stakeholders? Share your strategies.