How does Opera compare to other reservation systems in terms of integration and compatibility?

1 What is Opera Reservation System?

Opera is a cloud-based property management system (PMS) that allows hotels to manage their reservations, rates, inventory, guest profiles, billing, and reporting. Opera is designed to streamline the operations and workflows of different departments, such as front desk, housekeeping, sales, and marketing. Opera also integrates with various third-party applications and platforms, such as online travel agents (OTAs), channel managers, revenue management systems, loyalty programs, and payment gateways.

2 What are the advantages of Opera?

One of the main advantages of Opera is its scalability and flexibility, which allows it to accommodate different types and sizes of hotels, from small boutique properties to large chains and resorts. Additionally, hotels can customize their settings and preferences according to their specific needs and requirements. Moreover, Opera offers a user-friendly interface and a comprehensive training and support system, making it easy to learn and use. Furthermore, Opera provides hotels with a range of tools and features that enable them to optimize their revenue, enhance their guest experience, and improve their efficiency and productivity. Such features include dynamic pricing and rate management, centralized reservation and inventory management, guest profile and preference management, automated and personalized email and SMS communication, advanced reporting and analytics, multi-language and multi-currency support, mobile access, as well as web access.

3 What are the challenges of Opera?

One of the main challenges of Opera is its cost and complexity. Opera is a sophisticated and powerful system that requires a significant investment in terms of hardware, software, licensing, maintenance, and updates. Opera also has a steep learning curve and may require extensive training and configuration to suit the hotel's needs and processes. Furthermore, Opera may encounter some compatibility issues with some third-party applications and platforms, especially if they are not updated or certified by Opera.

Another challenge of Opera is its security and reliability. Opera is a cloud-based system that relies on the internet connection and the server availability to function properly. Opera also stores a large amount of sensitive and confidential data, such as guest information, credit card details, and transaction records. Therefore, Opera must comply with the highest standards of data protection and encryption, as well as have a robust backup and recovery system in case of any technical glitches or cyberattacks.

4 How does Opera compare to other reservation systems?

When selecting a reservation system for your hotel, there are several alternatives to consider. Cloudbeds, Mews, Sabre, and Oracle Hospitality are some of the most popular options, each offering unique features and benefits. When comparing different systems, you should consider factors such as integration and compatibility, functionality and performance, scalability and flexibility, and security and reliability. Integration should be smooth with existing and potential applications and platforms, while functionality should cover reservations, rates, inventory, guests, billing, and reporting. The system should also be flexible to changing needs and scalable for growth. Finally, it should offer robust security measures to protect your data from unauthorized access or loss.

5 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?