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Last updated on 2024年8月12日

How do you write a test closure email that summarizes the STLC results?

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A test closure email is a formal communication that summarizes the results of the software testing life cycle (STLC) and provides feedback and recommendations for the next steps. It is usually sent to the project stakeholders, such as the client, the development team, the project manager, and the quality assurance team, after the testing phase is completed or terminated. Writing a clear and concise test closure email can help you document the testing process, highlight the achievements and challenges, and suggest improvements for future projects. Here are some tips on how to write a test closure email that summarizes the STLC results.

本文章的要点总结

Detailed metrics*:

Include all test outcomes and open defects in your closure email. This transparency builds trust with stakeholders and provides a clear status of the project at the end of testing.
Visual aids*:

Employ graphs and charts to summarize test results. Visuals can help stakeholders quickly grasp where things stand and what's been achieved during the testing phase.

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Swaroop Nadella

Automation Test Engineer. Helping You…
POOJA MADHURKAR

Senior Development Engineer in Test SDET

1 Define the scope and objectives

The first section of your test closure email should define the scope and objectives of the testing phase, such as the features, functions, and requirements that were tested, the test strategy and approach that were followed, and the test criteria and metrics that were used. You should also mention the test environment and tools that were used, and the test deliverables that were produced, such as test plans, test cases, test scripts, test data, and test reports.

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Md Maruf Rahman

ISTQB? Certified Tester | QA Automation Engineer | Cypress | WebdriverIO | Selenium |
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Writing a test closure email that summarizes the Software Testing Life Cycle (STLC) results should begin by defining the scope and objectives of the testing effort. This includes outlining what was tested, key milestones achieved, and whether the testing objectives were met. Providing a clear and concise summary of the scope and objectives helps stakeholders understand the context of the testing outcomes and sets the stage for discussing the results in more detail.

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2 Report the test summary and status

The second section of your test closure email should report the test summary and status, such as the number and types of test cases executed, passed, failed, and skipped, the test coverage and quality, the defects found and fixed, and the severity and priority of the remaining issues. You should also include graphs, charts, or tables to visualize the test results and trends, and compare them with the expected outcomes and benchmarks.

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Swaroop Nadella

Automation Test Engineer. Helping You Master Software Testing & Automation. Educator & Mentor. 13+ Years of Experience
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Include all the usual metrics of tests passed and the failed tests should have the mapped defects that are open. All the Known issues should be listed in the Release notes for the test closure emails and documents shared. So this can help the customer aware of the defects that they might encounter if they take that build in latest release.

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POOJA MADHURKAR

Senior Development Engineer in Test SDET
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Test Summary Provide a high-level overview of the testing activities. Testing Period:** [Start Date] to [End Date] - **Scope of Testing:** [List the modules or features tested] - **Types of Testing Performed:** [E.g., Functional Testing, Regression Testing, Performance Testing, etc.] - **Test Environment:** [Details of the environment,

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3 Analyze the test outcomes and feedback

The third section of your test closure email should analyze the test outcomes and feedback, such as the strengths and weaknesses of the software product, the satisfaction and dissatisfaction of the end users and clients, the compliance and non-compliance with the standards and regulations, and the risks and opportunities for the software development and maintenance. You should also provide evidence and examples to support your analysis and feedback, such as screenshots, logs, testimonials, or surveys.

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4 Evaluate the test process and performance

The fourth section of your test closure email should evaluate the test process and performance, such as the efficiency and effectiveness of the test activities, the alignment and collaboration of the test team, the adherence and deviation from the test plan and schedule, and the utilization and optimization of the test resources and budget. You should also identify and quantify the key performance indicators (KPIs) and metrics that measure your test process and performance, such as test productivity, test defect density, test return on investment, or test automation rate.

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POOJA MADHURKAR

Senior Development Engineer in Test SDET
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One medium severity defect related to cross-browser compatibility remains open but has a low impact. It will be addressed in a future release.The testing team recommends proceeding to UAT based on the results. Please ensure that the deferred issues are tracked for resolution in the subsequent release.

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5 Recommend the best practices and lessons learned

The fifth section of your test closure email should recommend the best practices and lessons learned from the testing phase, such as the successful and unsuccessful strategies and techniques, the useful and wasteful tools and methods, the helpful and harmful factors and challenges, and the innovative and outdated solutions and approaches. You should also propose action items and suggestions for improving the test quality and efficiency, such as adopting new technologies or methodologies, implementing new standards or policies, or conducting more training or coaching.

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POOJA MADHURKAR

Senior Development Engineer in Test SDET
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Test Coverage: 98% of the planned test cases were executed, covering all critical functionalities. Quality Assessment: The software is assessed to be stable and ready for release.

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6 Appreciate the contributions and acknowledgements

The sixth and final section of your test closure email should appreciate the contributions and acknowledgements of the project stakeholders, such as the client, the development team, the project manager, and the quality assurance team, who supported and participated in the testing phase. You should also express your gratitude and recognition for their feedback and cooperation, their hard work and dedication, their expertise and skills, and their trust and confidence. You should also invite them to contact you for any questions or clarifications regarding the test closure email or the testing phase.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Software Testing Life Cycle (STLC)

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How do you write a test closure email that summarizes the STLC results?

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1 Define the scope and objectives

2 Report the test summary and status

3 Analyze the test outcomes and feedback

4 Evaluate the test process and performance

5 Recommend the best practices and lessons learned

6 Appreciate the contributions and acknowledgements

7 Here’s what else to consider

Software Testing Life Cycle (STLC)

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