How do you write a clear and concise bug summary?

1 Use a standard format

A bug summary should follow a standard format that includes the following elements: a brief description of the issue, the expected and actual results, the steps to reproduce, the severity and priority, and any relevant details such as environment, version, or screenshots. A standard format makes it easier to scan, sort, and filter the bug reports and ensures consistency and completeness.

2 Be specific and accurate

A bug summary should describe the issue as precisely and accurately as possible, without using vague or ambiguous terms. For example, instead of saying "the app crashes", say "the app crashes when tapping the login button on the home screen". Avoid using subjective or emotional language, such as "the app is slow" or "the feature is useless". Use objective and measurable criteria, such as "the app takes more than 10 seconds to load" or "the feature does not meet the acceptance criteria".

3 Be concise and clear

A bug summary should be concise and clear, without adding unnecessary or redundant information. For example, instead of saying "the app displays an error message that says 'An unexpected error has occurred. Please try again later.'", say "the app displays an error message". Avoid using jargon, acronyms, or technical terms that may not be understood by everyone. Use simple and plain language that conveys the main point of the issue.