How do you verify your global delivery data?

1 Define your metrics and goals

Before you can verify your global delivery data, you need to know what you are measuring and why. You should define your key performance indicators (KPIs) and goals for each stage of your global delivery process, such as planning, execution, monitoring, and evaluation. Your metrics and goals should align with your business objectives, customer needs, and industry standards. They should also be SMART: specific, measurable, achievable, relevant, and time-bound.

2 Collect your data from reliable sources

Once you have your metrics and goals, you need to collect your data from reliable sources that can provide accurate, timely, and consistent information. Depending on your global delivery model and scope, you may use different sources, such as internal systems, external platforms, surveys, feedback, reports, or audits. You should ensure that your data sources are secure, accessible, and compatible with your data analysis tools. You should also document your data collection methods and protocols to ensure transparency and accountability.

3 Analyze your data with appropriate tools

After you collect your data, you need to analyze it with appropriate tools that can help you understand, visualize, and communicate your results. You may use different tools, such as spreadsheets, dashboards, charts, graphs, or reports, depending on your data type, format, and purpose. You should choose tools that can handle your data volume, complexity, and diversity, as well as offer features that can support your data verification, such as filters, validations, or alerts. You should also use tools that can integrate with your data sources and platforms to ensure data integrity and consistency.

4 Validate your data with multiple methods

When you analyze your data, you need to validate it with multiple methods to ensure its accuracy, reliability, and relevance. You should check your data for errors, outliers, anomalies, or inconsistencies that may affect your results or conclusions. You should also compare your data with other sources, such as benchmarks, standards, or best practices, to assess its quality and validity. You should also test your data with different scenarios, assumptions, or hypotheses to evaluate its robustness and sensitivity.

5 Review your data with stakeholders

Finally, you need to review your data with stakeholders to ensure its alignment, usefulness, and impact. You should share your data with relevant parties, such as your team, clients, partners, or regulators, to solicit their feedback, input, or approval. You should also present your data in a clear, concise, and compelling way that highlights your key findings, insights, or recommendations. You should also explain your data verification process and methods to demonstrate your credibility and confidence.

By following these tips and best practices, you can verify your global delivery data effectively and efficiently. Verifying your global delivery data can help you improve your global delivery performance and outcomes, as well as increase your customer satisfaction and loyalty. It can also help you identify your strengths, weaknesses, opportunities, and threats, as well as inform your decisions, actions, and strategies for your global delivery success.

6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?