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How do you use technology to coach leaders?

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Technology is changing the way we work, communicate, and learn. As a leadership development coach, you need to leverage technology to support your clients in developing their skills, competencies, and mindsets. But how do you use technology to coach leaders effectively and efficiently? Here are some tips and tools to help you.

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Arthi S Rabikrisson, MBA, PCC (ICF)

Global award-winning Leadership Coach| Thought Leader: Forbes Coaches Council | Amazon Bestselling Author| Keynote…
Neshica Bheem MSc, ACC

*Award Winning Career Coach 2022* | Performance Optimization Catalyst | Business & Growth Coach | Initiator of…

1 Choose the right platform

Depending on your coaching style, goals, and preferences, you may use different platforms to deliver your coaching sessions. Some common options are video calls, phone calls, text messages, emails, or online platforms. Each platform has its advantages and disadvantages, so you need to consider factors such as accessibility, reliability, security, cost, and engagement. For example, video calls can create a more personal and interactive connection, but they may also require more bandwidth, equipment, and preparation. Text messages can be convenient and quick, but they may also lack nuance, feedback, and depth.

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2 Use digital tools to enhance learning

Technology can also help you create and share learning resources, activities, and assessments for your clients. For example, you can use online surveys, quizzes, or assessments to measure your clients' progress, strengths, and areas for improvement. You can also use digital tools to create and share videos, podcasts, articles, or e-books that provide relevant and engaging content for your clients. You can also use online platforms to facilitate peer learning, feedback, and collaboration among your clients or groups.

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3 Incorporate gamification and nudges

Another way to use technology to coach leaders is to incorporate gamification and nudges into your coaching process. Gamification is the use of game elements, such as points, badges, levels, or rewards, to motivate and engage your clients. Nudges are subtle prompts or reminders that influence your clients' behavior or decisions. For example, you can use gamification to create a leaderboard, a challenge, or a reward system for your clients to achieve their goals. You can also use nudges to send your clients timely and personalized messages, tips, or suggestions to help them stay on track, overcome obstacles, or celebrate successes.

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Rupert Picardo

TEDx Speaker | Creator - Digital Employee Experiences | Leadership Team Building Activities | Gamified Onboarding | Gamification |
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This is an oft underused method in coaching and should be tried more. There are a lot of gamification tips and methodology that you can incorporate into your coaching if you're inclined to use technology. One of the biggest challenges when coaching is to measure the change, the impact and the behaviour. Technology and the use of gamification can help you do that.

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4 Monitor and evaluate data

Technology can also help you monitor and evaluate data related to your coaching process and outcomes. You can use data to track your clients' performance, engagement, satisfaction, and feedback. You can also use data to measure your own effectiveness, efficiency, and impact as a coach. For example, you can use analytics tools to generate reports, dashboards, or insights that show your clients' progress, achievements, or challenges. You can also use data to identify gaps, opportunities, or areas for improvement in your coaching practice.

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5 Keep learning and adapting

Finally, technology is constantly evolving and changing, so you need to keep learning and adapting as a coach. You need to stay updated on the latest trends, tools, and best practices in technology and coaching. You also need to experiment with different technologies and see what works best for you and your clients. You also need to solicit feedback from your clients and peers on how to improve your use of technology in coaching. By keeping learning and adapting, you can use technology to coach leaders more effectively and efficiently.

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Neshica Bheem MSc, ACC

*Award Winning Career Coach 2022* | Performance Optimization Catalyst | Business & Growth Coach | Initiator of Sustainable Change | ICF ACC Accredited Coach | Prince 2 Certified |Workshop Facilitator | Managing Director|
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Embrace AI to complement in-person sessions. AI Coaches provide continuous support 24/7. Despite questions about AI replacing human coaching, I believe that both methods can coexist. Guide clients in using AI where useful, supplementing in-person coaching with on-demand help, skill development, and progress tracking. Help clients recognize the value of in-person sessions for deep exploration, emotional connection, and personalized guidance. By fostering a balanced understanding with your clients, you can help them make informed choices, blending AI and human coaching strengths for optimal results.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Arthi S Rabikrisson, MBA, PCC (ICF)

Global award-winning Leadership Coach| Thought Leader: Forbes Coaches Council | Amazon Bestselling Author| Keynote Speaker| Neuro-agility assessment practitioner| Certified Lego Serious Play| HBR Advisory Council
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Sometimes technology does not not need to involve gadgets and computers, but rather something a little more old school edtech: LEGO. I recently began introducing LEGO Serious Play into my coaching sessions, to help clients who were feeling stuck in their thinking, and did this help them to bring to life their thoughts, feelings and ideas! Once they started it didn't stop. What the LEGO tools allowed them to do was express their innermost thoughts in a new way and this allowed not only defences to be broken but new perspectives to come forth too. Old school tech, like physical bricks, uses kinesthetic, visual and auditory aspects that stimulates neural activity, offering relief to those who feel limited in their ability to express themselves

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How do you use technology to coach leaders?

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3

4

5

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1 Choose the right platform

2 Use digital tools to enhance learning

3 Incorporate gamification and nudges

4 Monitor and evaluate data

5 Keep learning and adapting

6 Here’s what else to consider

Leadership Development Coaching

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How do you use technology to coach leaders?

1

2

3

4

5

6

1 Choose the right platform

2 Use digital tools to enhance learning

3 Incorporate gamification and nudges

4 Monitor and evaluate data

5 Keep learning and adapting

6 Here’s what else to consider

Leadership Development Coaching

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