How do you use software and tools to monitor and analyze your executive's performance and feedback?

At our company, we use a combination of Google Calendar and Reclaim.ai. The former is straightforward: it involves playing 'calendar Tetris' in the 'Find a Time' tab, sending invites, booking meeting rooms, and adding Zoom call details. The magic happens with the latter. Some of the features of Reclaim.ai that we actively use include: * Scheduling links: These allow colleagues to book 1:1 meetings with my manager when he is available, saving me time for more complex appointments. * Habits: This feature blocks slots on my manager's calendar to allow him to focus on work and catch up with emails and Slack messages. However, to maximize the benefits of these tools, I must be aware of my manager's priorities and schedule his time accordingly.

This is very basic thing every assistant do follow and manage executive's schedules only through G-calendar, Outlook or Calendly, nothing is new in this...

As an executive assistant, I use software and tools to optimize my executive's performance and feedback. This includes calendar management, task scheduling, efficient communication through emails and messaging apps, online collaboration, performance analysis, feedback collection through surveys, and the implementation of data security measures. The choice of tools is tailored to the specific needs of the executive and the organization.

Calendar and scheduling software can assist you in tracking your executive's appointments, meetings, and commitments. By using these tools, you can maintain an organized schedule, set reminders, and ensure that your executive's time is effectively managed. Additionally, some calendar software allows for the integration of feedback and notes, allowing you to track important information and performance indicators related to specific events or meetings.

When managing five executives for a production studio, I knew I needed to find reliable and straightforward project management software. Something that was aesthetically pleasing, but it needed to have all of the bells and whistles. Sunsama is one of my favorite software to use. I found it to be motivational and provide opportunities for mindfulness. Both are necessary to avoid burning out.

Implementing robust tools that offer comprehensive analytics (Clickup which has been my favorite so far, add Dubsado to that) enables us to track key performance indicators, identify areas for improvement, and respond promptly to feedback.

Customer Relationship Management (CRM) software and email marketing software can play a crucial role in monitoring and analyzing an executive's performance and feedback. CRM software allows you to track client interactions, manage tasks, and record feedback, providing valuable insights into the executive's relationship management skills. Email marketing software, on the other hand, enables you to monitor the performance of email campaigns, track open rates, click-through rates, and gather feedback from recipients.

As EA to CEO I’m often asked to gather stakeholder feedback on various subjects and I find MS Tools is useful software. The data options are really varied, you can set up the form with free text sections as well as have set questions that the end user has to answer before they can move onto the next question. You can gather the data in an Excel spreadsheet as well as graphs to give a more visual view of the feedback. For gaining responses to meetings or events I often use the free version of Doodle Poll, you can send a range of dates to a list of people & ask them to vote on their preferences. The outcome data is presented in an easy to view table where you can see immediately the best dates/times to set your meeting or event.

As an EA, I’m often asked to create reports using Tableau and PowerBI to measure and visualize the company's performance and impact across various domains and platforms. I found Tableau and PowerBI to be useful software. I'm using these softwares to connect, integrate, and aggregate data from different sources, such as your website, social media, or email campaigns, as well as to create, customize, and share dashboards, charts, or graphs.

In this case I maintain Confidentiality and focus on solutions. I ensure all data and feedback gathered remains confidential. When analysing the data or feedback, I focus on solutions and resources that can help my executive improve not just highlighting the areas of improvement.

Learning and development software can be used to monitor and analyze an executive's professional development initiatives. These tools provide features such as performance assessments, training activity tracking, and feedback gathering from trainers or participants. By utilizing learning and development software, you can assess the executive's progress, identify areas for improvement, and measure the effectiveness of their training and development efforts.