How do you use information quality and evaluation to enhance user experience and satisfaction in informatics?

Another lens to think about informational quality is what I'd like to think of as the “5 rights” of information quality (the 5 rights concept has been used for medication safety in the past) - Is the right information getting to the right people, at the right time, right that would lead to the right action. The last right implies that high quality information should be actionable - otherwise, what's the point?

Making user satisfaction a priority starts with top-notch information quality and evaluation. Keep these points in mind: - Engage Early and Often: Keep users and stakeholders involved in every stage, from design to development and evaluation. - Deliver Quality Information: Make sure the information is accurate, complete, timely, relevant, consistent, and easy to use. - Measure Satisfaction: Use surveys, interviews, and analytics to gauge how users feel. - Listen to Feedback: Collect and consider user opinions and perceptions. - Act on Insights: Implement suggestions to continually improve the system's quality, value, and impact. This approach ensures users feel heard and valued, boosting their overall experience and satisfaction.

To enhance user experience and satisfaction in informatics, leveraging information quality (IQ) and information evaluation (IE) is crucial ??. High IQ ensures that data is accurate, relevant, and timely, enabling users to make well-informed decisions ???♂?. Regular IE processes help identify and rectify any discrepancies or outdated information, maintaining data integrity and user trust ??. By prioritizing IQ and IE, we create a seamless and reliable user experience that fosters engagement and satisfaction ??

Never do actions you are told to unless there is a productive outcome or opportunity to do something better. (Acting to meet a requirement is the action I am referring to. )The data that prompted some action you take is for the purpose of improving something. Example of this is a requirement made by a regulatory agency. Documentation is to comply with the regulatory agency. Make the area you focus on meet the requirement but also make it realistic to do and meaningful to what some problem you have or your customers have. Continuously improve. Productive equals meaningful. Your customers are also to include people reporting to you, people dealing with you in the company, as well as the people choosing to spend their money at your company.

Ensuring data consistency across various systems is crucial for maintaining information quality. In a multinational logistics company, I implemented automated scripts that checked for consistency in shipment data across different databases. By using tools like Apache NiFi for data integration and consistency checks, we identified and corrected discrepancies in real-time. This automation not only improved data reliability but also enhanced user trust and satisfaction. Effective data visualisation can improve user comprehension and satisfaction. In a municipal informatics system, I used tools like Tableau to create interactive dashboards that presented complex data in an easily understandable format.