How do you use gamification and experiential learning to train your hospitality staff?
Training your hospitality staff is not only essential for delivering high-quality service, but also for retaining and motivating your employees. However, traditional methods of training, such as lectures, manuals, and quizzes, can be boring, ineffective, and costly. How can you make your training more engaging, interactive, and fun, while still ensuring that your staff learn the skills and knowledge they need? One answer is to use gamification and experiential learning, two innovative approaches that can transform your training into a rewarding and memorable experience. In this article, we will explain what gamification and experiential learning are, how they can benefit your hospitality business, and how you can implement them in your training programs.