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Last updated on 2024年9月6日

How do you use data and logic to drive results in complex problems?

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When you face a complex problem, you need to use data and logic to drive results. Data and logic can help you define the problem, analyze the causes, generate solutions, evaluate the options, and implement the best one. In this article, you will learn how to use data and logic to drive results in complex problems using a simple framework.

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Alexandra Vianna

I turn business challenges into growth opportunities and market leadership | Commercial, Trade, and Digital Director

1 Define the problem

The first step is to define the problem clearly and precisely. You need to use data to identify the symptoms, the scope, the impact, and the stakeholders of the problem. You also need to use logic to formulate a problem statement that summarizes the main issue and the desired outcome. A good problem statement should be specific, measurable, achievable, relevant, and time-bound.

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Alexandra Vianna

I turn business challenges into growth opportunities and market leadership | Commercial, Trade, and Digital Director
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When approaching a complex issue, I always start by pinpointing the core problem through data-driven analysis. This means not just understanding the symptoms but also defining the problem’s reach, its effects, and who is involved. By applying structured logic, I ensure the problem statement is clear, actionable, and aligned with the desired outcome. I also make sure the solution is time-bound, realistic, and addresses the right priorities.

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2 Analyze the causes

The second step is to analyze the causes of the problem. You need to use data to collect and organize relevant information about the problem. You also need to use logic to identify the root causes, the contributing factors, and the interrelationships of the problem. You can use tools such as fishbone diagrams, Pareto charts, or 5 whys to help you with this step.

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Alexandra Vianna

I turn business challenges into growth opportunities and market leadership | Commercial, Trade, and Digital Director
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When analyzing causes, beyond using traditional methods like the "5 Whys," I always strive to validate my hypotheses with data from various sources. The "5 Whys" is a root cause analysis technique where you ask "Why?" multiple times—typically five—to drill down to the underlying issue, moving past surface-level symptoms. By testing different scenarios and simulating potential solutions before taking action, I ensure that I'm addressing the real causes, not just the symptoms. This approach enables me to make more informed decisions and avoid superficial fixes.

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3 Generate solutions

The third step is to generate solutions for the problem. You need to use data to research and benchmark best practices, trends, and innovations that can help you solve the problem. You also need to use logic to brainstorm and prioritize potential solutions that can address the root causes and the desired outcome. You can use tools such as SWOT analysis, mind maps, or SCAMPER to help you with this step.

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Alexandra Vianna

I turn business challenges into growth opportunities and market leadership | Commercial, Trade, and Digital Director
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To generate effective solutions, I recommend starting by looking beyond standard methods. For example, research how other industries tackle similar problems and test small-scale solutions before fully implementing them. Get your team involved early—set up brainstorming sessions to gather different perspectives. This not only sparks creativity but ensures the solution is practical and aligned with the root cause. Always pilot your top idea to gather real-world data before scaling up. This approach helps you avoid costly mistakes and ensures your solution is both innovative and effective.

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4 Evaluate the options

The fourth step is to evaluate the options for the problem. You need to use data to compare and contrast the pros and cons, the costs and benefits, and the risks and rewards of each option. You also need to use logic to apply criteria and standards to rank and select the best option that can solve the problem effectively and efficiently. You can use tools such as decision matrices, cost-benefit analysis, or decision trees to help you with this step.

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5 Implement the best one

The fifth step is to implement the best option for the problem. You need to use data to plan and execute the actions, resources, and timelines needed to implement the solution. You also need to use logic to monitor and measure the results, feedback, and outcomes of the solution. You can use tools such as Gantt charts, SMART goals, or PDCA cycles to help you with this step.

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6 Learn and improve

The sixth step is to learn and improve from the problem-solving process. You need to use data to evaluate and review the effectiveness and efficiency of the solution. You also need to use logic to identify and document the lessons learned, the best practices, and the improvement opportunities for future problems. You can use tools such as surveys, interviews, or after-action reviews to help you with this step.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How do you use data and logic to drive results in complex problems?

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1 Define the problem

2 Analyze the causes

3 Generate solutions

4 Evaluate the options

5 Implement the best one

6 Learn and improve

7 Here’s what else to consider

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