How do you use data and feedback to drive kaizen and monitor its results?
Kaizen is a Japanese word that means continuous improvement. It is a philosophy and a practice that aims to enhance the quality and efficiency of products, processes, and services. In operations management, kaizen can help you achieve higher customer satisfaction, lower costs, and better performance. But how do you use data and feedback to drive kaizen and monitor its results? In this article, we will explore some of the key steps and tools that can help you implement kaizen in your operations.