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How do you use data and analytics to enhance your continuity plan testing and evaluation?

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Yemmie Olaleye (CMSA?, FTIP?)

I help individuals make informed & strategic decisions in the financial market; impacting with charts. Market Analyst|…
Daman Dev Sood 'Resilient People - Resilient Planet'

??Professor of Practice| Mentor-Coach-Guide|????100% NPS|??10 books|18 Copyrights|| Top Trg. & Dev. Voice??|…

1 Define your metrics

Before you conduct any testing or evaluation, define what success looks like for your BCP. Establish clear and measurable metrics that reflect your recovery objectives, such as recovery time objective (RTO), recovery point objective (RPO), minimum acceptable service level (MASL), and customer satisfaction. These metrics will help you quantify and communicate the results of your testing and evaluation, and benchmark your progress and performance against your goals and industry standards.

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Daman Dev Sood 'Resilient People - Resilient Planet'

??Professor of Practice| Mentor-Coach-Guide|????100% NPS|??10 books|18 Copyrights|| Top Trg. & Dev. Voice??| Resilience Trainer-Consultant
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Some other metrics for BCM Testing: 1. number of tests planned vs completed 2. number of tests completed as scheduled 3. number of actions from tests 4. number of actions open/ closed BC Test Program should also demonstrate maturity by complexity of the test - this is a qualitative measure and may be defined based on number of participants, number of test cases, type of scenario, duration of test, type of test (e.g. review/ tabletop/ live/ integrated etc.).

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2 Collect and analyze your data

Once you have your metrics, collect and analyze the data that relates to them. You can use various sources and methods to gather your data, such as surveys, interviews, observations, simulations, exercises, audits, or reports. You can also use different tools and techniques to analyze your data, such as dashboards, charts, graphs, tables, or statistics. The key is to use data and analytics that are relevant, accurate, reliable, and timely, and can help you identify and understand the strengths and weaknesses of your BCP.

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Yemmie Olaleye (CMSA?, FTIP?)

I help individuals make informed & strategic decisions in the financial market; impacting with charts. Market Analyst| Coach| Mentor| Thought leader| Futurist CFI: FMVA?| CMSA?| CBCA?| BIDA?| FTIP?| FPWMP?
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The strength of BCP lies in how well and accurate the signals and outcomes are analyzed. Analysis can be through simulations, I prefer audit and reports. Draw an accurate information and insights provided by accurate data. This will help to plan continuity by making more informed business decisions.

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3 Implement and monitor your actions

Based on your data and analytics, you can implement and monitor the actions that will improve your BCP. You can use data and analytics to prioritize and justify your actions, such as updating your BCP documentation, training your staff, enhancing your resources, or strengthening your relationships with your stakeholders. You can also use data and analytics to monitor and track the impact and effectiveness of your actions, such as measuring the changes in your metrics, feedback, or incidents. You can then use this information to adjust and optimize your actions as needed, or to validate and celebrate your achievements.

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4 Review and report your results

Review and report the results of your testing and evaluation to your relevant audiences, such as your management, staff, customers, or regulators. You can use data and analytics to summarize and present your results in a clear and concise way by using scorecards, dashboards, or reports. You can also use data and analytics to highlight and explain your findings, recommendations, or best practices, and to demonstrate your compliance, accountability, or value. You can then use this feedback to inform and improve your future testing and evaluation cycles.

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5 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Daman Dev Sood 'Resilient People - Resilient Planet'

??Professor of Practice| Mentor-Coach-Guide|????100% NPS|??10 books|18 Copyrights|| Top Trg. & Dev. Voice??| Resilience Trainer-Consultant
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Many organisations run test, record gaps, close gaps and record test completed and as successful/ failed. This is not enough. Once the gap has been fixed, the failed test case must be repeated and test closed only if the condition passes. Improvements made based on BC Tests should also be recorded and reported.

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How do you use data and analytics to enhance your continuity plan testing and evaluation?

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3

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1 Define your metrics

2 Collect and analyze your data

3 Implement and monitor your actions

4 Review and report your results

5 Here’s what else to consider

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